Business Systems Analyst

Insight Global; Toronto; On-site; CAD 70,000 - 85,000; Full time

Job summary

A leading consulting firm in Toronto is looking for a candidate to support Revenue Operations by managing system configuration and ensuring efficient processes. Roles include creating technical documentation and supporting finance systems, especially Salesforce and Workday Finance. Ideal candidates should have 3-5 years of experience and strong systems analysis skills to translate business needs into clear technical specifications. This firm champions diversity and inclusion in the workplace.

Qualifications

• 3-5 years of experience relevant to the role.
• Knowledge in Salesforce sales, service cloud, and CRM.
• Experience with Workday Finance and MuleSoft integrations.

Responsibilities

• Support Revenue Operations including system bug triage.
• Create and maintain technical and process documentation.
• Work closely with IT and business units on technology implementations.

Skills

Salesforce product knowledge

Strong systems analysis skills

Quote to cash experience

Experience supporting finance systems

Education

Degree or equivalent experience

Job description

Job Description

Support Revenue Operations including system bug triage, business process support, technical advisory, business requirements gathering, managing SOX controls, and system configuration for AR.

Create and maintain technical and process documentation

Support projects and other initiatives from a technology perspective that impact the Finance department.

Work closely with IT and other business units to execute new technology and functionality implementations.

Facilitate and maintain partnerships with key system and business stakeholders

Identify areas of improvement to increase process efficiencies and data integrity. Providing solutions in accordance with industry best practices and company policy.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [e-mail]. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• 3-5 years of experience - degree or equivalent experience required
• Salesforce product knowledge - sales, service cloud, CRM
• Experience supporting finance systems and processes, including Workday Finance, MuleSoft integrations, revenue operations and indirect tax compliance
• Strong systems analysis skills: requirements gathering, data and process analysis and translating business needs into clear technical specifications in partnership with development teams
• Previous Salesforce employee
• Quote to cash experience (understanding billing concepts and how tax is included)