Business System Analyst III

Insight Global; Vancouver; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading staffing firm in Vancouver is seeking a Business System Analyst 3 to bridge the gap between business teams and engineers. This critical role involves managing the team's backlog using JIRA, prioritizing tasks, and ensuring clear communication across stakeholders. The ideal candidate will have solid hands-on experience with JIRA, knowledge in agile delivery, and a background in process improvement methodologies such as Lean and Six Sigma. This position offers an opportunity to support continuous improvement in a dynamic environment.

Qualifications

• Hands-on experience with JIRA configuration and implementation.
• Understanding of agile delivery.
• Background in process improvement (Lean, Six Sigma).

Responsibilities

• Act as a link between business teams and engineers.
• Manage and maintain the team’s backlog using JIRA.
• Help streamline workflows and resolve cross-team blockers.

Skills

Jira Administration

Agile Methodologies

Process Improvement Experience

Stakeholder Management

Scrum Master experience

Backlog Management

Job description

Job Description

Our client is looking for a Business System Analyst 3 to join one of their development squads. This role acts as the key link between business teams and engineers—helping turn customer and technical needs into clear, actionable tasks. The BSA will manage and maintain the team’s backlog using JIRA, ensuring work is well‑organized, prioritized, and visible to all stakeholders. The ideal candidate has hands‑on experience with JIRA configuration and implementation, understands agile delivery, and brings a background in process improvement (Lean, Six Sigma, retrospectives). They’ll help streamline workflows, resolve cross‑team blockers, and support continuous improvement across squads.

Equal Opportunity Statement

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [e-mail]. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• Jira Administration, Reporting, Configuration and Implementation
• Team Lead/Scrum
• Backlog Management
• Agile Methodologies
• Process Improvement Experience
• Stakeholder Management - Enabling adoption of change including Lean, Six-Sigma, agile/retros, etc.
• Scrum Master experience
• Familiarity with APIs and interface agreements
• Change Management Experience