Business Process Analyst - Finacial Services

Soar Consultants; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A consulting firm is seeking an experienced Business Process Analyst for a client in Toronto. The role involves analyzing business processes, leading process improvement initiatives, and collaborating with stakeholders in the banking/financial sectors. Candidates should possess Six Sigma Green Belt certification and have over 4 years of experience in operations optimization. Strong analytical, communication, and change management skills are essential for success in this position.

Qualifications

• 4+ years of experience in business process analysis or operations optimization, ideally within financial institutions.
• Experience in developing Standard Operating Procedures and training delivery.
• Strong problem-solving abilities with a detail-oriented approach.

Responsibilities

• Analyze current-state business processes to identify inefficiencies.
• Lead process improvement initiatives using Lean Six Sigma methodologies.
• Collaborate with stakeholders to define process optimization goals.

Skills

Six Sigma Green Belt certification

Process analysis

Lean principles

Change management

Communication skills

Analytical mindset

Job description

Description

We are looking for a skilled Business Process Analyst for a client in Toronto. They are looking for a Business Process Analyst with experience working within the Banking/Financial sectors.

Responsibilities

• Analyze current-state business processes to identify inefficiencies and areas for improvement across banking or financial systems.
• Lead and execute process improvement initiatives using Lean Six Sigma methodologies.
• Rapidly create, revise, and implement Standard Operating Procedures (SOPs) to support consistent execution.
• Collaborate with stakeholders across business and technology teams to define process optimization goals.
• Facilitate change management efforts including training, communication, and documentation to support adoption of new processes.
• Identify and eliminate wasteful steps in workflows, improving cycle time, accuracy, and operational efficiency.
• Collect, interpret, and report on performance metrics to monitor the effectiveness of improvements.
• Provide input into automation opportunities and technology enhancements to streamline operations.
• Deliver clear and professional documentation and presentations for stakeholders and senior leadership.

Requirements

• Six Sigma Green Belt certification (minimum); Black Belt or industrial engineering background preferred.
• 4+ years of experience in business process analysis or operations optimization, ideally within financial institutions.
• Strong grasp of Lean principles and the ability to apply them in real-world financial or banking environments.
• Demonstrated ability to identify inefficiencies and implement improvements that result in measurable performance gains.
• Experience in developing SOPs and delivering training to support operational changes.
• Proven change management skills and the ability to influence adoption across cross-functional teams.
• Exceptional written and verbal communication skills—able to translate technical process language for business audiences.
• Detail-oriented with a logical, analytical mindset and strong problem-solving abilities.
• Strong interpersonal skills and a team-oriented approach.