Business Intelligence Specialist

Canada Life; Toronto; On-site; CAD 52,000 - 98,000; Full time

Job summary

A leading Canadian insurer is seeking a Business Intelligence Specialist to support their Sponsor Services team. This role involves analyzing data trends, developing BI solutions, and enhancing client satisfaction through data-driven insights. Candidates should possess a Bachelor's degree in Data Analytics and 2-5 years of relevant experience. Proficiency in SQL and BI tools like Power BI is essential. Join a diverse work environment committed to improving the well-being of Canadians.

Benefits

Inclusive workplace

Opportunities for career advancement

Competitive salary

Qualifications

• 2–5 years of experience in data analytics or BI, preferably in financial services or insurance.
• Experience with data modeling, visualization, and statistical analysis.
• Understanding of insurance operations and key performance metrics.

Responsibilities

• Analyze complex data sets to uncover trends and opportunities.
• Partner with stakeholders to model business strategies.
• Build and maintain dashboards and reports for decision-making.
• Identify root causes of operational challenges and quantify business impacts.
• Drive improvements in data integrity and optimize analytics capabilities.

Skills

Data Analysis

SQL

Business Intelligence tools (Power BI, Databricks, Alteryx)

Data Visualization

Analytical Skills

Communication Skills

Problem-Solving Skills

Education

Bachelor’s degree in Data Analytics or related field

Tools

Power BI

Databricks

Alteryx

Azure Data Platform

Job description

Overview

Permanent Full Time

We are looking for a Business Intelligence Specialist to join our Sponsor Services - Strategic Enablement team, supporting a wide range of functions including Client services, New Group Implementation, GRS New Business and Business Operations (policy services, billing and payment administration, and enrolment services).

This role is critical in transforming data into actionable insights that drive operational excellence, improve client experience, and support strategic decision-making. You will work closely with business leaders and operational teams to ensure data-driven solutions are at the heart of our service delivery.

What You Will Do

• Deliver Business Insights: Analyze complex data sets to uncover trends, identify opportunities, and provide actionable recommendations to improve efficiency, reduce risk, and enhance client satisfaction.
• Support Strategic Initiatives: Partner with stakeholders to model the impact of potential business strategies and measure success of implemented initiatives.
• Develop BI Solutions: Build and maintain dashboards, reports, and data models that enable real-time decision-making across client services and operations.
• Problem Solve with Data: Identify root causes of operational challenges on customer experience and quantify the business impact of proposed solutions.
• Champion Data Quality & Innovation: Drive improvements in data integrity and explore new tools and technologies to optimize analytics capabilities.

What You Will Bring

• Bachelor’s degree in Data Analytics, Business Intelligence, or related field
• 2–5 years of experience in data analytics or BI, preferably in financial services or insurance
• Proficiency in SQL and BI tools (Power BI, Databricks, Alteryx, Azure Data Platform)
• Experience with data modeling, visualization, and statistical analysis
• Understanding of insurance operations and key performance metrics
• Ability to translate complex data into clear, actionable insights for non-technical audiences
• Strong analytical and problem-solving skills
• Excellent communication and influencing abilities
• Innovative mindset and adaptability in a dynamic environment

The base salary for this position is between $52,800.00 - $97,700.00 annually. This represents base salary only and does not represent other variable compensation components of our total compensation (i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Be your best at Canada Life - Apply today!

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success. You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences. Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact [e-mail].

Canada Life would like to thank all applicants; however, only those who qualify for an interview will be contacted.