Business Intelligence Research Specialist

EStaffSearch; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading professional services firm in Toronto is seeking a Research Specialist to support its Marketing and Business Development team. This role involves conducting comprehensive research on clients and markets, ensuring high-quality data and insights are synthesized for strategic initiatives. Ideal candidates will have significant experience and proficiency in research tools, alongside strong analytical and communication skills.

Qualifications

• 5 years of related experience, preferably within a professional services firm.
• Proficiency in relevant research tools preferred.
• Strong understanding of market changes and consumer trends.

Responsibilities

• Conduct and compile research on clients and prospects.
• Provide research and analysis on individuals and companies.
• Support in the development of the firm's competitive intelligence database.

Skills

Client service orientation

Communication skills

Interpersonal skills

Organizational skills

Analytical skills

Education

Post-secondary degree or diploma

Tools

CapitalIQ

Bloomberg

Pitchbook

MS Office Suite

Job description

Overview

Our Client is recruiting for a Research Specialist to join their Marketing and Business Development team. Reporting to the Senior Manager, Marketing Research & Competitive Intelligence, the Research Specialist is responsible for providing research and business development support to lawyers and the Marketing and Business Development team.

Summary of Responsibilities

• Conduct and compile research on specific clients or prospects from both publicly available information and internal databases and research tools to provide insights on clients, competition and the market.
• Provide research and analysis on individuals, companies, products, transactions, markets, industries, competitors, and clients. This includes gathering, analyzing, and distributing high-quality research.
• Execute recurring, ad-hoc and proactive intelligence requests, by researching, interpreting and analyzing recurring intelligence data to create meaningful reports and presentations.
• Translate data and findings into insights and synthesis those insights into concise deliverables.
• Identify potential opportunities for the firm.
• Support the Senior Manager, Marketing Research & Competitive Intelligence, on initiatives and in the development and execution of action plans, including developing account plans, maintaining lists, following up on action plans and relationship mapping.
• Provide research support on key pitches and proposals, and strategic initiatives and research projects.
• Engage with key stakeholders and colleagues, collaborate with relevant functions, and conduct in-person interviews to ensure they have the information needed.
• Support in the development and maintenance of the firm’s competitive intelligence database and portal.
• Develop thorough knowledge of the firm’s lines of business and service areas, clients and competitors.
• Keep abreast of new and emerging competitive trends and share learnings/key developments with stakeholders. Document learnings for future reference.
• Participate in projects and initiatives as required.
• Provide training, mentorship and guidance to the Coordinator, including transferring knowledge and fostering a culture of learning.

Education & Experience Requirements

• Post-secondary degree or diploma, or related experience.
• 5 years of related experience, preferably within a professional services firm.
• Proficiency in CapitalIQ, Bloomberg or Pitchbook. Knowledge of industry and vertical-specific research databases and tools is preferred.
• Proficient in MS Office product suite, and SharePoint experience is an asset.
• Strong understanding of market changes and consumer trends; knowledge of professional services firms is an asset.
• Functional experience in market and/ or competitive intelligence, research and analysis is preferred.
• Proficient in MS Office product suite, including a strong working knowledge of PowerPoint and Excel.

Core Competencies (Attributes/Qualities/Values)

• Exceptional client service orientation combined with the ability to manage multiple client needs at the same time.
• Excellent communication skills (verbal and written) with the ability to interact with individuals at all levels within the organization with tact and diplomacy.
• Strong interpersonal skills with the ability to work well both independently and collaboratively within a team environment.
• Excellent organizational and time management skills to effectively prioritize and meet deadlines in a high-pressure environment.
• Ability to be resourceful and independently identify and source out missing information.
• Strong attention to detail and problem-solving skills.
• Sound judgment including the ability to deal with confidential information with utmost discretion.
• Determined with a can-do, hands-on approach; driven by delivery and end-results.
• Strong project management skills including the ability to 'own' a number of tasks simultaneously and deliver against tight deadlines.
• Excellent mathematical and analytical skills, with the ability to break down problems into single and manageable components, as well as complex data sets to parts.
• A high level of comfort with ambiguity and experience in "connecting the dots" across a number of themes.
• Flexibility to work overtime when required.