Business and Performance Improvement Analyst

Qantas Airways; Southwestern Ontario; On-site; CAD 60,000 - 80,000; Full time

Job summary

A major airline company is seeking a Business and Performance Improvement Analyst to support strategic projects and drive operational improvements. Key responsibilities include conducting in-depth analysis, leading business reviews, and developing performance metrics. Candidates should have a minimum of 3 years' experience in a similar role, strong analytical skills, and proficiency in Power BI. This role offers competitive benefits and a culture that values diversity and inclusion.

Benefits

Flexible leave options

Discounted air travel

Access to rewards and discounts

Wellbeing support

Qualifications

• Minimum 3 years’ experience in a business/performance improvement analyst or similar role.
• Strong analytical and problem-solving skills (Lean Six Sigma experience highly desirable).
• Proven experience translating business strategy into practical, measurable plans.

Responsibilities

• Support strategic projects and improvement initiatives for growth.
• Conduct in-depth analysis and generate insights for performance improvements.
• Lead ongoing business reviews and develop performance metrics.

Skills

Analytical skills

Problem-solving

Stakeholder engagement

Data analysis

Communication skills

Collaboration

Tools

Power BI

SharePoint

Job description

Job Description

Network Aviation is a wholly owned subsidiary of the Qantas Group, providing high-capacity air charter and regular passenger transport services. Weoperatea fleet of F100 and A319/20 jetaircraftfrom our base at Perth Airport and specialise in mining industry charters, regional airline services, routine and emergency freight and corporate charter flying.

As a Business and Performance Improvement Analyst within the Customer Delivery and Transformation team, you will play a key role in supporting strategic projects and the delivery of improvement initiatives that drive growth, transformation, and operational improvement across Network Aviation. You will be responsible for identifying business constraints and opportunities, optimising processes, policies, and systems, and delivering solutions that align with organisational goals.

Working closely with the Customer Delivery and Transformation team and multiple stakeholders across the business, you will conduct in-depth analysis, generate insights, workshop solutions and deliver meaningful improvements. You will also lead ongoing business reviews and contribute to the development of customer and operational performance metrics to ensure targets are consistently met and exceeded.

You’ll have:

• Minimum 3 years’ experience in a business/performance improvementanalyst or similar role
• Strong analytical and problem-solving skills (Lean Six Sigma experience highly desirable)
• Demonstrated ability to lead and support continuous improvement and change initiatives
• Proven experience translating business strategy into practical, measurable plans
• Excellent stakeholder engagement and relationship management skills.
• Clear and effective communication across technical and non-technical audiences
• Solid experience in data analysis and reporting
• Proficiency in Power BI and SharePoint development (highly regarded)
• Experience working in complex, large-scale operational environments
• A collaborative mindset and ability to work effectively with cross-functional teams

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We have flexible leave options: Make use of leave and flexible working opportunities including up to 18 weeks paid parental leave and additional purchased leave options.
• We love to travel: Enjoy discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging for everything from motor vehicles to electronic devices.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

The Qantas Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

If you’re ready to step into a culture that will challenge and excite you, submit an application and let’s explore how we go places together.

Applications close: 18th January 2026