Business Analyst II

Seaspan ULC; Victoria; Hybrid; CAD 86,000 - 104,000; Full time

Job summary

A leading shipyard company in Victoria is looking for a Business Analyst to optimize business processes and systems. The role involves analyzing and documenting processes, collaborating with stakeholders, and supporting IT initiatives. Candidates should have a Bachelor's degree and 2–5 years of relevant experience. This full-time position offers competitive salary and benefits, along with an optional hybrid work schedule after onboarding.

Benefits

Annual bonus

Pension plan matching

Comprehensive health and wellness benefits

Employee Family Assistance Program (EFAP)

Qualifications

• 2–5 years of experience in business analysis, process improvement, or systems implementation.
• Hands-on experience with BPM tools and process documentation.
• Certification in Business Analysis (IIBA) or Lean Six Sigma considered an asset.

Responsibilities

• Analyze and document business processes using BPM tools.
• Define business rules and requirements for IT initiatives.
• Coordinate User Acceptance Testing with business representatives.

Skills

Business Process Management (BPM)

Requirements elicitation

Analytical thinking

Stakeholder facilitation

Testing coordination

Education

Bachelor’s degree in Business Administration, Computer Science, Engineering, or related field

Tools

ARIS

Visio

Azure DevOps

Job description

Overview

The Business Technology Solutions Team is looking for a new Business Analyst who will be based in Victoria supporting the analysis, design, and optimization of business processes and systems within Victoria Shipyards. This role bridges business needs and technology solutions, ensuring that processes, data, and system requirements are clearly defined, integrated, and aligned with enterprise objectives. The BA II works across end-to-end (E2E) business processes, contributing to business process management, requirement definition, and implementation of digital solutions that drive operational efficiency and value realization.

Note: This position qualifies for an optional hybrid work schedule after 90 days of onsite work and onboarding. Employee will be subject to the terms of the Flexible Work Policy Agreement.

What You'll Do

• Analyze and document as-is and to-be business processes using ARIS or similar BPM tools.
• Support in the development and maintenance of E2E process architecture within one of the Seaspan units.
• Identify gaps, inefficiencies, and opportunities for improvement or automation.
• Define business rules, process controls, and conceptual designs to support IT and process initiatives. Elicit, validate, and document business, functional, and non-functional requirements.
• Maintain clear traceability between process models, business needs, and solution designs.
• Collaborate with solution architects, developers, and business stakeholders to ensure solution alignment.
• Coordinate and support User Acceptance Testing (UAT) with business representatives.
• Develop test scenarios and acceptance criteria; track defects and results.
• Facilitate stakeholder review, sign-off, and readiness for go-live.
• Support process and system adoption post-implementation.
• Contribute to the preparation of SOPs, training materials, and process documentation.
• Participate in post-go-live stabilization, feedback collection, and benefit realization activities.

What You'll Bring

• Bachelor’s degree in Business Administration, Computer Science, Engineering, or related field.
• 2–5 years of experience in business analysis, process improvement, or systems implementation/enhancements.
• Solid understanding of Business Process Management (BPM) and process architecture principles.
• Experience in documenting and optimizing end-to-end business processes.
• Hands-on experience with ARIS, Visio, or equivalent modelling tools.
• Working knowledge of requirements management and SDLC frameworks.
• Familiarity with Enterprise Architecture (EA), Business Intelligence (BI), and Change Management concepts.
• Experience and familiarity with engineering and manufacturing processes are considered assets.
• Process modelling (BPMN 2.0 / VACD).
• Business analysis & documentation.
• Requirements elicitation and stakeholder facilitation.
• Testing coordination and UAT support.
• Analytical and critical thinking.
• Experience with ARIS, MS Visio, Azure DevOps, or equivalent enterprise tools preferred.
• Certification in Business Analysis (IIBA) or Lean Six Sigma is considered an asset.

Why you’ll love working here

• This is a full-time, permanent position. With multiple operations and long-term projects, Seaspan employees enjoy job stability as we look ahead to build ships for decades to come.
• In addition to an annual bonus and pension plan matching, this role provides you a very competitive salary in line with the successful candidate’s experience.
• We also provide a best-in-class health and wellness benefits package for this position, including such things as full health care (e.g. unlimited physiotherapy), dental, vision, life insurance, medical leave coverage, parental leave coverage, wellness/fitness reimbursement for memberships or registration fees, and an Employee Family Assistance Program (EFAP).

The estimated salary for this position is $86,600 - $103,400. In determining final salary, Seaspan considers many factors including the successful Candidate’s skillset and experience as well as position location and internal equity. The final base salary offer will be at the Company’s sole discretion and presented as part of a competitive total compensation package.

About Us

Seaspan Shipyards is one of North America’s most modern shipyards and unique in its ability to provide a complete range of services including new construction, conversion, refit, repair and life-cycle maintenance work for Canada’s Coast Guard and Navy as well as commercial vessels including cruise-ships and deep-sea vessels. Seaspan Shipyards operations include Vancouver Shipyards, Vancouver Drydock and Victoria Shipyards.

To learn more, visit our website: seaspan.com

This position may involve defense articles and/or technical data regulated by the U.S. International Traffic in Arms Regulations (ITAR) and the U.S. Arms Export Control Act. In compliance with ITAR, the successful candidate will be subject to a security clearance through the Canadian Controlled Goods Program as regulated by the Controlled Goods Regulations and Defense Production Act. The successful candidate will be required to maintain their security clearance throughout their employment in this position.

Seaspan is committed to Employment Equity, supports diversity in the workplace, and encourages applications from all qualified individuals including, women, members of visible minorities, Indigenous persons, and persons with disabilities. If you require any accommodations at any stage of the recruitment process, please reach out to our Talent Acquisition team at [e-mail] for confidential support. We are committed to providing an inclusive and accessible environment.