Business Analyst

Charter Telecom; Regina; Hybrid; CAD 85,000 - 110,000; Full time

Job summary

A leading IT solutions provider in Canada is seeking an experienced Business Analyst for a 12-month engagement starting March 2026 in Regina, SK. Candidates should have over 8 years of experience, strong expertise in bridging business needs and IT solutions, and familiarity with cloud and SaaS projects. Active Business Analyst certifications, such as CBAP and PMI-PBA, are required. This role offers a hybrid work model, demanding attendance at onsite meetings. Join our team to drive successful digital transformations.

Qualifications

• 8+ years of experience bridging business needs and IT solutions.
• Familiarity with contact center technology projects.
• General understanding of application programming, database, and system design.

Responsibilities

• Gather and document business requirements.
• Map processes and drive value for stakeholders.
• Implement Agile and Waterfall methodologies.

Skills

Business analysis

Cloud solutions

SaaS projects

Agile methodology

Communication skills

Education

CBAP

PMI-PBA

Job description

Position Title

Business Analyst

Location

Regina, SK

Overview

Charter is seeking an experienced Business Analyst for a 12-month engagement beginning March 2026. The successful candidate will bring 8+ years of experience as a Business Analyst bridging business needs and IT solutions, gathering and documenting requirements, mapping processes, and utilizing Agile and Waterfall methodologies. Familiarity with contact centre technology projects and SaaS projects would be an asset. Active Business Analyst certifications (i.e., CBAP, PMI-PBA) are required.

Location: Regina, SK. Term: 12 months. Onsite/remote: Hybrid* (must be available to attend meetings onsite).

Qualifications and Experience

• 8+ years of experience as a Business Analyst bridging business needs and IT solutions, gathering and documenting requirements, mapping processes, and driving value for diverse stakeholders.
• Previous experience/deep knowledge of cloud and SaaS solutions.
• Familiarity with Contact Centre Technology projects.
• Education: Business Analyst certifications (i.e., CBAP, PMI-PBA) is required.
• General understanding of application programming, database, and system design.
• Experience with SDLC best practices.
• Experience writing and maintaining test strategies and test plans.
• Experience creating and prioritizing test scenarios to ensure proper test coverage.
• Experience creating/identifying/reviewing and executing manual test scripts.
• Experience logging defects and enhancements.
• Experience with Agile development methodology.
• Excellent communication (written and verbal) in English is required.
• Must be authorized to work in Canada.

Our Company

Charter is an award-winning Canadian IT Solutions and Managed Services Provider founded in 1997. With offices nationwide, Charter offers innovative IT solutions, managed services, project delivery, and consulting. Our mission is to align people, processes, and technologies to enhance communication, boost performance, and modernize businesses. Using a business architecture methodology and human-centered design, we drive successful digital transformations, unlock new opportunities, and promote growth. Join our team! Forward, Together. www.charter.ca

Not quite a fit for this role? Please forward your resume to [e-mail] or [e-mail] for future considerations.