Branch Manager

Noble Corporation; St. Catharines; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading HVAC supplier in St. Catharines is seeking a Branch Manager to lead their team in delivering exceptional service and sales performance. The role requires a minimum of five years of managerial experience in the Plumbing/HVAC wholesale industry, along with strong leadership skills. Candidates must possess a university degree, a valid Ontario Driver's License, and be committed to maintaining a safe work environment. The company offers a comprehensive benefits package and opportunities for internal growth.

Benefits

Comprehensive benefits package

Internal growth opportunities

Access to training and development programs

Student Loan Repayment Benefit

Qualifications

• 5+ years’ managerial experience with strong leadership skills.
• 5+ years’ experience in Plumbing/HVAC wholesale industry.
• Ability to thrive in a performance-focused environment.

Responsibilities

• Lead and inspire a team to deliver on service commitments.
• Develop action plans to increase sales performance.
• Ensure compliance with Health and Safety Policies.

Skills

Leadership

Conflict resolution

Business acumen

Organizational skills

Sales experience

Education

University Degree or equivalent experience

Job description

Job Overview and What We Offer You

Start a rewarding career at our St. Catherines Branch as a Branch Manager! At Noble, we help our customers’ businesses succeed by investing in our most important asset: our teammates!

What We Offer You:

• Internal growth opportunities
• Access to training and development programs
• Comprehensive benefits package:
  • Medical & Dental coverage
  • Pension and RRSP contribution opportunities
  • Additional insurance coverage
• We invest in our most important asset: our teammates — now offering a Student Loan Repayment Benefit!
• A opportunity to be part of a supportive and close-knit team!

The Branch Manager will be responsible for leading and inspiring their team to deliver on Noble’s service commitment. This includes, but is not limited to, the overall branch operations including customer satisfaction and teammate engagement, financial performance, inventory management, operational adherence to policy, growth in wallet and market share, and general maintenance and appearance of the branch. In addition, the Branch Manager must be committed to upholding our Code of Ethics and Conduct with every interaction.

When you join Team Noble, success is in store for you too. So ask yourself: Are you Team Noble?

How you Contribute to Noble's Success

Leadership

• Participate in recruitment, selection, and development of your team to drive growth within your branch’s market position
• Provide leadership and guidance to your team to deliver on Noble’s service commitment
• Engage in coaching conversations with teammates to create a culture of feedback, support, and positive influence
• Provide a fair and consistent compensation structure that strives to attract, motivate, and retain teammates
• Mentor and impart knowledge to trainees in order to support their career development
• Act with honesty and integrity, maintain a strong sense of character and humbleness, lead by example, and exemplify our Code of Ethics and Conduct

Sales and Financial Acumen

• Review reports and develop action plans to increase your branch’s sales performance and customer satisfaction
• Build new customer relationships, manage existing ones, and build loyalty within your market
• Direct Sales Representatives to new sales and margin opportunities
• Evaluate current metrics and communicate how they impact current profit-sharing dollars
• Prepare and present an annual forecast review

Branch Governance & Operations

• Ensure work is conducted in compliance with Health and Safety Policies and legislation
• Routinely inspect your workplace and your team’s work habits with a focus on improving safety standards and procedures
• Ensure your entire team abides by operational and health and safety procedures in line with Noble’s policies
• Maintain safety standards and legislative requirements for the building, fleet, and equipment
• Utilize technological software to prepare reports, presentations, input employee information, and process employee requests
• Perform other job-related duties as required to support the branch

Must Haves and Nice to Haves

You Must Have:

• Completion of a University Degree or equivalent experience
• Minimum five (5) years’ managerial experience with a demonstrated record of strong leadership and motivational ability
• Minimum five (5) years’ experience in Plumbing/HVAC wholesale industry with established experience in sales
• Strong understanding of business acumen and technical competencies in preparing budgets, reading financial reports, and analyzing data
• Knowledge and experience in change management of operational procedures
• Ability to thrive in a performance-focused and results-oriented environment
• Experience with conflict‑resolution and problem‑solving in an environment with multiple stakeholders and balancing priorities
• Proven ability to provide day‑to‑day leadership by effectively delegating responsibilities and providing consistent follow‑up
• Commitment towards ensuring a safe working environment for staff and customers
• Excellent organizational and time‑management skills
• Proof of strong work ethic and determination to achieve success
• Exceptional level of curiosity, drive, learning agility, and self‑motivation
• Highly engaged and active with a strong entrepreneurial spirit
• Competent knowledge base of Occupational Health and Safety Standards
• Valid Ontario Driver’s License with consistent access to a personal vehicle

Who We Are

From our beginning as a plumbing supplier, Noble has grown to serve the trade in HVAC, Hydronics, Industrial, and Fire Protection. From construction through to maintenance and renovation, we offer an incredible assortment of leading brands.

While we’ve grown and continue to expand, one thing about Noble that hasn’t changed is our commitment to delivering the best service in our industry.

Today, we still judge our success by our customers’ successes. That’s why our teammates are passionate about providing exceptional customer experiences and delivering the best value‑added service in the business.

When you join Team Noble, success is in store for you, too!

As a Noble teammate you have the opportunity to develop the knowledge and skills consistent with our business. We provide the resources, training, and opportunities to thrive.

We value diversity and strive to make everyone feel included and respected. Noble is proud to be an Equal Opportunity Employer. We are committed to the principles and practices of employment equity, and encourage all qualified individuals, including women, persons with disabilities, visible minorities, and Indigenous Peoples to apply for our career opportunities. Should you require any assistance during the application process, please contact us at 905-760-6344 with reference of the Job Title.

We thank all applicants for their expression of interest. Those who are shortlisted for further review will be contacted directly.