Branch Leadership Development Trainee

RBC; Northwestern Ontario; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading Canadian bank is seeking a Branch Manager in Thunder Bay to lead and inspire a team while capitalizing on market opportunities and ensuring high levels of employee engagement and client satisfaction. The role requires a strong background in mutual funds and people management to drive sales and facilitate growth. With an emphasis on digital channels, the ideal candidate will advocate for client accessibility and engagement, ensuring the team fosters a memorable client experience. Training opportunities available.

Benefits

Comprehensive Total Rewards Program

Development support and coaching

Dynamic and high-performing teams

Financial strength and strong brand

Qualifications

• Minimum 2 years of licensed mutual funds sales experience within the last 3 years.
• Minimum 3 years in a people management role.
• Ability to employ digital channels and drive client awareness.

Responsibilities

• Deliver results and support new client acquisitions through multiple channels.
• Lead change and allocate resources to meet community needs.
• Ensure high employee engagement through recruiting and talent management.
• Inspire superior retailing excellence for a memorable client experience.
• Coach your team on client advice and advocate for digital usage.
• Close gaps identified through operational and compliance reviews.

Skills

Building Talent

Critical Thinking

Inspiring

Long Term Planning

Education

Mutual Funds accreditation (IFIC or CSC)

Completed mutual fund branch management exam

Job description

What is the opportunity?

The Branch Leadership Training Program is designed to prepare interns for success in the role of Branch Manager. The training program duration is dependent on previous experience.

As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging market opportunities and act as an RBC Ambassador within the community you work in. Sharing common goals, purpose, vision, and values with other RBC partners, you build relationships and encourage collaboration across all roles, as well as steward digital enablement and multichannel usage. As a team leader, you support the ongoing development of staff through consistent routines to ensure a high level of employee capability and engagement.

Please note: upon successful completion of training, the candidate must be mobile for opportunities across the Thunder Bay market.

What will you do?

• Deliver results and support new client acquisitions through multiple channels, including your own team and local partners
• Lead change and allocate resources to meet the needs of the community, growing sales, revenue, and market share
• Ensure high employee engagement through recruiting, talent management, development, and career planning
• Inspire, orchestrate, and pioneer superior retailing excellence to deliver a memorable client experience
• Coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage
• Take appropriate actions to close gaps identified through operational, credit effectiveness, and compliance reviews and reports

What do you need to succeed?

Must-have

• Mutual Funds accreditation (IFIC or CSC) and minimum 2 years of licensed mutual funds sales experience within the last 3 years
• Completed an acceptable mutual fund branch management exam offered by the CSI, or ability to write an exam within 4 months of start date
• Minimum 3 years in a people management role
• Entrepreneurial business acquisition mindset
• Ability to employ digital channels, drive client awareness, and ensure your team is enabling clients with RBC digital access

Nice-to-have

• Experience in both business and personal banking

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Financial strength and strong brand to support your goals

Job Skills

Building Talent, Critical Thinking, Inspiring, Long Term Planning

Additional Job Details

Address: 2600 ARTHUR ST E:THUNDER BAY

City: Thunder Bay

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: PERSONAL & COMMERCIAL BANKING

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-12-04

Application Deadline: 2025-12-18

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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