Branch Ambassador - Kingston

Kawartha Credit Union; Kingston; On-site; CAD 60,000 - 80,000; Part time

Job summary

An established industry player is seeking a Branch Ambassador to enhance member loyalty and deliver exceptional service. In this part-time role, you will engage with members both in-person and electronically, guiding them through their banking needs and supporting routine transactions. Your organizational and customer service skills will shine as you contribute to a welcoming and inclusive environment. Join a forward-thinking organization that values diversity and fosters a culture of respect, making a meaningful impact in the community. This is a fantastic opportunity to grow your career in the banking sector while helping others achieve their financial well-being.

Qualifications

• High School Diploma or GED Equivalent required.
• Excellent customer service and organizational skills are essential.

Responsibilities

• Create member loyalty and provide service excellence.
• Assist members with transactions and educate them about banking.

Skills

Customer Service Skills

Organizational Skills

Sales Skills

Education

High School Diploma or GED Equivalent

Job description

Branch Ambassador (Permanent, Part-time)

Location: Kingston, ON

Hours: 16-24 hours per week, Monday to Saturday

Rate of Pay: $19.76 - $23.24 per hour, plus applicable benefits

Position Description

As a Branch Ambassador, you will:

1. Contribute to the success of the Credit Union by creating member loyalty and providing member service excellence.
2. Assist members and non-members in person, electronically, or by telephone.
3. Direct members to an Advisor who can offer needs-based advice that will enhance their financial well-being.
4. Support members with routine transactions.
5. Educate members about our new branch design and new way of doing their banking.
6. Provide administrative support to lending and investment personnel.

Qualifications

1. High School Diploma or GED Equivalent.
2. Excellent customer service, organizational, and sales skills.
3. Customer service or banking experience would be an asset.

At Kawartha Credit Union, diversity and inclusion are reflected in our core values and highlighted in our care for others. We take pride in providing a workplace that appreciates difference and encourages respect. We are committed to providing a culture that is accessible and inclusive for both our members and employees. If you require accommodation during the recruitment and selection process, please let a member of our Human Resources team know.