Bilingual Reprographics & Print Specialist

BGIS; Montreal; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading facility management firm located in Montreal is seeking a candidate skilled in reprographics and customer service. The position requires maintaining and troubleshooting various printing equipment while managing service center inquiries. Strong communication skills, attention to detail, and proficiency in computer software such as Word and Excel are essential. The firm emphasizes diversity and inclusion, aiming to create a positive impact through its services.

Qualifications

• Strong demonstrated experience in a Customer Service Center environment.
• Demonstrated understanding of customer service principles.
• Ability to respond quickly to changes and adopt a flexible and innovative approach.

Responsibilities

• Operate, maintain, and troubleshoot reprographics equipment.
• Process incoming print, copy, and scan requests.
• Assist with visitor/contractor escorts as needed.
• Manage internal and external mail & courier deliveries.
• Provide customer service support through the virtual service center model.

Skills

Customer service

Attention to detail

Professional telephone manner

Communication

Computer software proficiency

Tools

Word

Excel

Outlook

Job description

A leading facility management firm located in Montreal is seeking a candidate skilled in reprographics and customer service. The position requires maintaining and troubleshooting various printing equipment while managing service center inquiries. Strong communication skills, attention to detail, and proficiency in computer software such as Word and Excel are essential. The firm emphasizes diversity and inclusion, aiming to create a positive impact through its services.