Bilingual Remote Automotive Customer Support Pro

Concentrix; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service provider in Ontario is looking for Customer Service Representatives to provide inbound support and assist customers with technical issues. This role offers a base salary of $20/hr, flexible work-from-home arrangements, and opportunities for career advancement. Fluency in Spanish and English is required, along with a minimum of 1 year of customer service experience. Join a diverse and inclusive workplace focused on exceptional customer experiences.

Benefits

Health, dental, and vision insurance

Flexible work-from-home arrangement

Paid training

Access to a comprehensive employee assistance program

DailyPay enrollment option

Qualifications

• Fluency in both Spanish and English.
• Minimum of 1 year of customer service experience.
• High school diploma or GED.

Responsibilities

• Provide inbound customer support in the customer's preferred language используя a call flow guide.
• Track, document, and retrieve information accurately in databases.
• Deliver exceptional customer experiences with a positive attitude.

Job description

A leading customer service provider in Ontario is looking for Customer Service Representatives to provide inbound support and assist customers with technical issues. This role offers a base salary of $20/hr, flexible work-from-home arrangements, and opportunities for career advancement. Fluency in Spanish and English is required, along with a minimum of 1 year of customer service experience. Join a diverse and inclusive workplace focused on exceptional customer experiences.