Bilingual Medical Senior Underwriter

Securian Canada; Waterloo; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading insurance provider in Waterloo is seeking a Bilingual Senior Underwriter to evaluate insurability for loan and individual insurance. This role requires 4-7 years of underwriting experience, strong communication skills in both English and French, and a commitment to quality service. The company offers competitive benefits including flexible work arrangements, paid vacation time, and educational assistance.

Benefits

Flexible work arrangements

Generous starting paid vacation time

Paid volunteer day

Paid personal and wellness days

Educational assistance up to $3,500

Flexible health and wellness account

Up to 14% RRSP matching

Qualifications

• 4 to 7 years of experience underwriting life, disability, and critical illness insurance risk.
• Excellent verbal and written communication skills in both English and French.
• Strong analytical, organizational, and problem-solving skills with attention to detail.

Responsibilities

• Provide technical expertise in assessing morbidity risks.
• Manage complex cases, including post-issue underwriting.
• Draft personalized correspondence and communicate with clients.

Skills

Bilingual (English and French)

Analytical skills

Problem-solving skills

Organizational skills

Education

FLMI or FALU designation

Job description

Overview

Every day at Securian Canada means a day spent helping Canadians and their families build secure tomorrows. We’re agile and innovative, and we aren't afraid to challenge and create, or bring diverse perspectives to our work.

Who we need

We are looking for a Bilingual Senior Underwriter who brings expertise, sound judgment, and integrity to every decision. You will be accountable for evaluating insurability for clients applying for loan insurance (life, disability, and critical illness) and individual insurance (T-10 & T-20). Your strong ability to interpret diverse information, combined with your experience and knowledge of underwriting and the medical field, will directly impact client satisfaction, team success, and organizational profitability.

What you will do

• Provide technical expertise in assessing morbidity risks in line with established standards and processes;
• Manage complex cases, including post-issue underwriting and customer appeals;
• Draft personalized correspondence and, occasionally, communicate directly with clients;
• Achieve and maintain productivity and quality goals;
• Support and mentor less experienced colleagues through coaching and knowledge transfer;
• Contribute actively to continuous improvement projects and team objectives;
• Participate in team meetings and inspire trust through integrity and professionalism.

What you will bring

• 4 to 7 years of experience underwriting life, disability, and critical illness insurance risk;
• Excellent verbal and written communication skills in both English and French;
• Strong analytical, organizational, and problem-solving skills with attention to detail;
• A positive attitude and commitment to delivering quality service;
• Ability to remain calm under pressure, with effective time management and prioritization skills;
• A collaborative mindset and proven ability to work as part of a team;
• Comfort with ambiguity and demonstrated success in turning incomplete information into sound underwriting decisions;
• Adaptability in a dynamic, evolving environment;
• FLMI or FALU designation (completed or in progress) considered an asset.

Why join?

When you’re a part of Securian Canada, you’re a member of an agile and innovative, high-performing, bright-thinking, make-things-happen culture – so that together, we can discover the art of possible.

At our company, we see your potential on day one and challenge you to grow your unique strengths as you create a career filled with opportunity, collaboration, and purpose.

You’ll also be part of a team that’s committed to diversity, equity, and inclusion, and who values diverse perspectives, so that you can be the person you want to be – both in, and outside, work.

Benefits

Securian Canada offers a competitive total rewards program with a variety of perks and benefits, including :

• Flexible work arrangements with monthly financial allocations to support your work-life balance;
• Generous starting paid vacation time , plus additional vacation days for every year of service;
• Paid volunteer day so you can dedicate time to a cause you are passionate about;
• Paid personal and wellness days to support your total wellbeing;
• Educational assistance of up to $3,500 a year (with approval from your manager);
• Flexible health and wellness account (in addition to comprehensive drug and dental coverage) to help pay for a wide range of wellbeing services that are meaningful to you;
• Up to 14% of combined contributions to the RRSP matching program;
• Family-friendly maternity / parental leave and,
• Many more benefits, perks and programs.

Accommodation and equal opportunity

Securian Canada is committed to providing a barrier-free work environment and equal access to employment for all qualified applicants. As such, upon request, Securian Canada will work with applicants that require reasonable accommodations during the recruitment process. Please contact [e-mail] for accommodation requests. All information shared during any accommodation request process will be stored and used only in a manner that is consistent with applicable laws and Securian Canada / Canadian Premier Life Insurance Company policies.

Who we are – and who we’re here for

We’re here for all Canadians and their families – however they define family. Our practical, life-ready insurance and protection solutions are designed to help provide financial security, so that Canadians can spend more time making every moment count.

For more than 65 years, we’ve been giving Canadians the confidence to face life’s uncertainties. With offices in Toronto, Montreal, Burnaby, Waterloo and Winnipeg, Securian Canada brings together strong local roots and expertise, a North American footprint, and a global perspective – all while innovating at the speed the markets we serve expect.

Together with our U.S. parent company, Securian Financial, we are a leading insurance provider in the Canadian Financial Institution and Association & Affinity markets. We offer insurance solutions built with genuine care – providing specialized experiences to those we serve.

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