Bilingual Customer Success Coordinator

Canadian Linen; Remote; CAD 50,000 - 70,000; Full time

Job summary

A leading uniform service provider in Burnaby is seeking an experienced office professional to enhance customer retention and manage program initiatives. The role requires strong communication and analytical skills, alongside a preference for candidates with a college degree. Responsibilities include revenue management, collaboration with teams, and generating reports. Competitive pay, great benefits, and retirement plans are offered in a supportive environment.

Benefits

Competitive pay rate

Great benefits and employee assistance program

Retirement savings plan with employer match

Ongoing training and mentoring

Qualifications

• Minimum 3 years of office experience.
• Ability to facilitate and lead projects.
• Strong presentation and communication skills.

Responsibilities

• Increase customer retention through process knowledge.
• Manage revenue backlog based on assignment.
• Utilize reporting systems to analyze results.

Skills

Analytical problem‑solving

Strong presentation skills

Excellent communication

Customer service

Education

College degree preferred

Tools

Microsoft Office

Windows and Outlook

Job description

A leading uniform service provider in Burnaby is seeking an experienced office professional to enhance customer retention and manage program initiatives. The role requires strong communication and analytical skills, alongside a preference for candidates with a college degree. Responsibilities include revenue management, collaboration with teams, and generating reports. Competitive pay, great benefits, and retirement plans are offered in a supportive environment.