Bilingual Customer Service Pro (EN/FR)

CBRE; Remote; CAD 48,000 - 55,000; Full time

Job summary

A global leader in real estate services is seeking a Bilingual Customer Service Representative in Toronto. You will be the first point of contact for clients, addressing inquiries and coordinating service requests efficiently. The ideal candidate will be bilingual in English and French, possess strong organizational skills, and have experience with Microsoft Office tools. This position offers an annual salary between $48,000 and $55,000, along with a comprehensive benefits package.

Benefits

Group Retirement Program

Medical coverage

Dental coverage

Vision coverage

Life Insurance

Qualifications

• A good knowledge of English and French is required.
• Up to 2 years of job-related experience.
• Ability to follow basic work routines and standards.

Responsibilities

• Answer incoming service requests via phone, chat, email.
• Generate and follow up on service request work orders.
• Schedule meetings and coordinate logistics.

Skills

Bilingual communication

Organizational skills

Microsoft Office proficiency

Basic math skills

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

A global leader in real estate services is seeking a Bilingual Customer Service Representative in Toronto. You will be the first point of contact for clients, addressing inquiries and coordinating service requests efficiently. The ideal candidate will be bilingual in English and French, possess strong organizational skills, and have experience with Microsoft Office tools. This position offers an annual salary between $48,000 and $55,000, along with a comprehensive benefits package.