Bilingual Collections Agent — French & English (Hybrid)

Bill Gosling Outsourcing; Barrie; Hybrid; CAD 30,000 - 60,000; Full time

Job summary

A leading outsourcing solutions provider is seeking an Experienced Bilingual Collection Agent to join their team in Barrie, Ontario. This role requires fluency in both French and English, focusing on providing exceptional service to clients by responding to inquiries and resolving issues across various communication channels. Previous collections experience is essential, and candidates should possess strong problem-solving and tech-savviness. Join a dynamic and fun workplace where you can thrive and grow!

Benefits

Growth Opportunities

Comprehensive Training

Team‑Oriented Culture

Diversity & Inclusion

Fun Workplace

State‑of‑the‑Art Offices

Rewarding Work

Qualifications

• Experience in collections is required.
• Strong verbal and written communication skills in both languages.

Responsibilities

• Respond to customer inquiries in both languages.
• Resolve customer issues ensuring high satisfaction levels.
• Document interactions and maintain records.
• Collaborate with other departments to resolve concerns.

Skills

Fluency in both French and English

Positive Attitude

Problem‑Solving Abilities

Attention to Detail

Adaptability

Team Player

Tech‑Savvy

Willingness to Learn

Job description

A leading outsourcing solutions provider is seeking an Experienced Bilingual Collection Agent to join their team in Barrie, Ontario. This role requires fluency in both French and English, focusing on providing exceptional service to clients by responding to inquiries and resolving issues across various communication channels. Previous collections experience is essential, and candidates should possess strong problem-solving and tech-savviness. Join a dynamic and fun workplace where you can thrive and grow!