Bilingual Call Centre Representative (French & English)

Camis Inc; Guelph; Hybrid; CAD 30,000 - 60,000; Full time

Job summary

A leading reservation technology firm in Guelph, Ontario, is hiring a Bilingual Reservation Agent (French/English) to assist customers with reservations and inquiries. Candidates should possess strong oral and written communication skills in both languages, as well as a friendly demeanor and patience. The role offers comprehensive paid training, monthly bonuses, and a team-focused work environment. Strong computer skills and customer service experience are preferred. This is a flexible position with remote training segments.

Benefits

Comprehensive paid training

Monthly bonuses

Free camping perks

Team-based environment

Qualifications

• 1 year of customer service experience, call center experience is a plus.

Responsibilities

• Assist the public with reservations and answer related questions.

Skills

Professional oral and written skills in English and French

Friendly demeanor

Patience and empathy

Excellent listening skills

Strong computer skills

Ability to communicate clearly

Job description

Camis is a recognized industry leader in reservation and park management technology. We connect people to a world of memorable experiences through our robust, user-friendly reservation software and best-in-class call center services. Trusted by over 1,300 government-operated parks, campgrounds, harbors, and marinas across North America, Camis is dedicated to delivering innovative solutions that make it easier for visitors to discover, book, and enjoy the most beautiful landscapes.

We believe work should be fun, fulfilling, and flexible—and we’re looking for friendly, motivated people to join us!

Learn more at www.camis.com

Now Hiring: Bilingual Reservation Agent (French/English)

Why Join Us?

Are you passionate about delivering exceptional customer service? Do you thrive in a supportive, dynamic environment? If so, we’d love to have you on our team!

As a Bilingual Reservation Agent, you’ll assist the public with reservations and answer process related questions. We provide outstanding training, a flexible work atmosphere, and a diverse team committed to helping you develop transferable skills for long-term success. Many of our agents have grown into exciting roles within our organization.

What You Bring to the Table

• Professional oral and written skills in English and French
• Friendly demeanor and excellent listening skills
• Patience and empathy when assisting customers
• Tactful, pleasant communication style
• Quick learner with strong computer skills
• Ability to think on your feet and communicate clearly
• 1 year of customer service experience (call center experience is a plus)

What We Offer

• A welcoming, team-based environment that values your commitment
• Comprehensive paid training to set you up for success
• Monthly bonuses to celebrate your achievements
• A well-equipped call center environment
• Free camping perks for you to enjoy

Important Details

• Start Date: February 16, 2026
• Remote Orientation: Thursday, February 12, 2026 (10:00 AM – 3:00 PM)
• Training: Two-week remote paid training
  • Monday to Friday, 9:00 AM – 5:00 PM
  • Full attendance is mandatory
• Hours of Operation: 7 AM – 10 PM, 7 days a week
• Post-training schedule: 10–15 hours/week (may increase with call volume)
• End of Contract Date: October 11, 2026

Ready to start your journey with us? Apply today and join a team that values growth, flexibility, and fun!

Camis is committed to fostering a culture that celebrates diversity and inclusion with an intentional focus on recruiting and retaining employees from diverse backgrounds, creating awareness of diversity issues and benefits, fostering a supportive environment where inclusivity is expected and prioritized, and holding ourselves accountable for promoting this perspective throughout the organization. The Camis team strives to collectively promote a culture that empowers our employees and fosters values of respect, inclusion, and belonging across the company.