Bilingual Airport Experience Specialist

Air Canada; Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading airline in Canada is seeking Customer Experience Specialists at the Vancouver Airport. In this on-site role, you will assist customers through their airport journey, ensuring timely and secure flight readiness. Ideal candidates will have great interpersonal skills, the ability to handle various customer needs, and must be available for rotating shifts. Join us to contribute to our commitment to service excellence and enjoy the benefits of employee travel privileges and comprehensive benefits packages.

Benefits

Employee travel privileges

Health and dental plans

Training and development resources

Qualifications

• Previous customer service experience required.
• Available for rotating shifts including weekends and holidays.
• Ability to walk long distances and stand for long periods.

Responsibilities

• Assist customers with check-in and boarding.
• Provide information about flights.
• Support customers who require special assistance.

Skills

Interpersonal skills

Problem-solving

Communication skills

Teamwork

Safety-conscious

Job description

A leading airline in Canada is seeking Customer Experience Specialists at the Vancouver Airport. In this on-site role, you will assist customers through their airport journey, ensuring timely and secure flight readiness. Ideal candidates will have great interpersonal skills, the ability to handle various customer needs, and must be available for rotating shifts. Join us to contribute to our commitment to service excellence and enjoy the benefits of employee travel privileges and comprehensive benefits packages.