Beverage Server

Gateway Casinos & Entertainment; Rama; On-site; Part time

Job summary

A leading entertainment company in Rama, Ontario is seeking a dynamic Server to engage with guests and provide an outstanding experience. This part-time role involves taking beverage orders, maintaining cash transactions, and ensuring a clean work area. Ideal candidates have serving experience, excellent communication skills, and the ability to thrive in a fast-paced environment. The position offers competitive wages starting at $17.60 along with a benefits package, creating a rewarding work experience in a vibrant setting.

Benefits

Full benefits package for full-time employees

Retirement savings plan

Family and friends discounts

Development and training opportunities

Qualifications

• Previous experience in serving and up-selling in a fast-paced environment preferred.
• Must be able to acquire Smart Serve certification.
• Must be able to lift and carry loads as needed.

Responsibilities

• Take beverage orders from patrons and serve drinks.
• Maintain cash float and complete transactions accurately.
• Complete cleaning duties of work areas and equipment.
• Provide superior customer service and promote excellent employee relations.

Skills

Serving experience

Verbal English communication

Time management

Reliable work ethic

French language skills

Tools

P.O.S (Point of Sale)

Job description

Rama, Ontario Food and Beverage

Part‑Time (Regular)

Shift Assignment: SWWED THU

Wages: Start rate: $17.60 5‑year rate: $17.60 1‑Year rate: $18.43

The Gateway to Your Future

Do you like chatting and interacting with guests? Know how to have fun on the job, work well under pressure, juggle multiple demands in a team setting? If you like the flexibility of working evenings and weekends, in a fast-paced dining room. Put yourself in the heart of the action.

Gateway is seeking a dynamic, outgoing and energetic Server who loves to create buzz and excitement, as well as provide an outstanding and personalized guest experience. As a Lounge Server, you will increase guest loyalty by building a client network and promoting events and products. You can manage the needs of guests with a smile, bring stellar listening skills and create a warm, comfortable dining experience guests will remember. While you do that, we provide you with an excellent benefits package and competitive wages at a national company with more than 27 locations throughout Canada.

We Provide

• Full benefits package for full‑time employees
• Retirement savings plan
• Exciting, supportive and fun work environment
• Family and friends discounts on travel, tech, food, beverage, and fitness
• Development and training opportunities

Key Responsibilities

• Take beverage orders from patrons and serve drinks;
• Maintain cash float and complete cash transactions with accuracy;
• Complete cleaning duties of work areas and equipment as assigned;
• Maintain a professional appearance as per company grooming policy;
• Maintain a high level of professionalism, positive demeanor and service etiquette at all times;
• Directly or indirectly provide for superior customer service and promote excellent employee relations with co‑workers;
• Assist with problem solving any potential guest or crew complaints and alert management on issues that need further follow up;
• Develop and maintain a good understanding of beverage knowledge;
• Comply with Liquor License Act and adhere to all Casino Rama Policies and Procedures;
• Maintain a professional appearance adhering to company and department grooming policy;
• Perform all other duties as assigned.

What You Bring

• Previous serving and up‑selling experience in a fast paced environment preferred
• Ability to use P.O.S (Point of Sale) and tender own transactions with accuracy;
• Reliable and dependable work ethic;
• Excellent verbal English communication skills; Ability to read and write in English;
• Excellent time management skills; must have the ability to multi‑task in a busy, fast paced work environment;
• Must be able to push and pull a loaded beverage cart 5–20 lbs. force; frequent lifting of trays 2‑25 lbs.; occasional lifting of water cases 35 lbs.;
• Must be able to withstand frequent use of hands, wrists, arms, shoulders and back to grip, carry, lift, balance and extend in order to provide service;
• Ability to walk and stand for prolonged periods (regular work shift 8 hours);
• Ability to approach and engage customers without interfering with their gaming experience;
• French language skills (verbal and written) are an asset
• Must have or be able to acquire Smart Serve certification;
• Must be able to acquire and maintain AGCO licensing;
• All employees at Casino Rama are expected to:
• Comply with the duties of workers or supervisors, as prescribed by Section 27 or 28 of the Occupational Health and Safety Act.
• Comply with all applicable Casino Rama Occupational Health and Safety policies, procedures and protocols.
• Demonstrate a positive health and safety attitude to ensure Casino Rama continuously provides a safe entertainment destination for patrons and co‑workers.

Why Work With Us?

Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it’s like to be on a team that values your vision, skill and energy.

Get to Know Gateway

Gateway Casinos & Entertainment Limited (Gateway) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi‑pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at www.gatewaycasinos.com.

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Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team‑Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.

This job posting is for an existing vacancy.

Gateway does not utilize any form of artificial intelligence (AI) in the screening, assessment, or selection of applicants.