Beverage Manager

TO Live; Toronto; On-site; CAD 60,000 - 75,000; Full time

Job summary

A major arts organization in Toronto seeks a dynamic Beverage Manager to oversee beverage operations across its venues. The ideal candidate will have 2-4 years of experience in Beverage Management, proven leadership skills, and a passion for hospitality. Responsibilities include managing beverage services, developing standard operating procedures, and leading a high-performing team. The role involves ensuring compliance with service standards and enhancing guest experiences.

Qualifications

• 2 – 4 years of experience in Beverage or Food & Beverage Management.
• Proven leadership skills with the ability to train and motivate staff.
• Strong knowledge of beverage cost controls.
• Excellent verbal and written communication skills.

Responsibilities

• Oversee all beverage and concession services to meet revenue targets.
• Develop and implement SOPs for quality and service consistency.
• Recruit, train, and manage a high-performing beverage team.
• Monitor guest feedback and drive continuous improvement.

Skills

Leadership

Mixology

Communication

Customer service

Education

Certification in alcohol service and food safety

Job description

Overview

Beverage Manager — TO Live, Toronto, Canada

TO Live is seeking a dynamic and experienced Beverage Manager to join the Patron and Event Services team on a full-time basis.

The Beverage Manager will lead beverage and concession operations across our three venues. This role is pivotal in driving revenue, enhancing guest experiences, and maintaining top-tier service and compliance standards. The ideal candidate is a creative leader with a passion for hospitality and a proven track record in high-volume or event-based environments.

This position reports to the Director of Patron & Event Services and/or their designate. Duties include, but are not limited to, the following duties.

Key Responsibilities

• Operations & Service: Oversee all beverage and concession services, ensuring smooth execution aligned with revenue targets.
• Operations & Service: Develop and implement SOPs to maintain consistency in product quality, speed of service, and guest satisfaction.
• Operations & Service: Ensure compliance with alcohol service laws, health and safety standards, and licensing requirements.
• Operations & Service: Collaborate with department management to tailor offerings based on event type, audience demographics, and artist rider specifications.
• Operations & Service: Maintain fast, accurate service and uphold quality standards.
• Team Leadership & Development: Recruit, train, and manage a high-performing beverage team focused on sales and service excellence.
• Team Leadership & Development: Manage staffing levels across multiple venues and event types.
• Team Leadership & Development: Foster a culture of accountability, innovation, and continuous improvement.
• Team Leadership & Development: Set performance goals, provide coaching, and conduct regular evaluations.
• Team Leadership & Development: Promote professionalism, guest service excellence, and alignment with TO Live’s values.
• Team Leadership & Development: Address performance issues constructively and maintain a respectful, inclusive work environment.
• Financial & Inventory Management: Oversee cash handling, post-event reconciliation, and accurate financial reporting.
• Financial & Inventory Management: Monitor beverage costs, control waste, and enforce loss prevention measures.
• Financial & Inventory Management: Conduct monthly inventory, weekly par checks, and ordering.
• Financial & Inventory Management: Manage purchasing, inventory, and vendor relations to ensure stock levels and cost control.
• Guest Experience & Program Development: Monitor guest feedback and service metrics to drive continuous improvement.
• Guest Experience & Program Development: Maintain expert knowledge of all beverage offerings, including spirits, wine, beer, and cocktails.
• Guest Experience & Program Development: Assist in developing and executing beverage menus, seasonal features, and cocktail programs.
• Guest Experience & Program Development: Introduce fresh, trendy ideas to stay ahead of local competition.
• Guest Experience & Program Development: Be present on the floor during events to supervise service flow, engage with guests, and support staff.

Qualifications

• 2 – 4 years of experience in Beverage or Food & Beverage Management, preferably in high-volume or event-based settings.
• Proven leadership skills with the ability to train, develop, and motivate staff.
• Strong knowledge of mixology, wine service, craft beer, and beverage cost controls.
• Certification in alcohol service and food safety is a strong asset.
• Experience in scheduling, inventory, payroll, and staff relations.
• Excellent verbal and written communication skills.
• Ability to multitask, stay organized, and thrive in a fast-paced environment.
• Flexible availability including evenings, weekends, and holidays.
• The position may require handling and lifting items (up to 30 lbs). Accommodations can be made where appropriate.

Working Conditions

• Lack of natural light in workplace.
• Ability to move quickly for long periods of time.
• Variable hours of work depending on event schedules including late nights.
• Travel between TO Live venues as required.

The Organization

TO Live is one of Canada’s largest multi-arts organizations, operating three iconic venues: Meridian Hall, the St. Lawrence Centre for the Arts and Meridian Arts Centre. TO Live presents a full range of performing arts, theatrical and concert events at these venues in both downtown and uptown Toronto.

How to Apply

Interested applicants should apply through our TO Live careers website at: https://tolive.bamboohr.com/jobs/

No phone calls or emails please. TO Live thanks all applicants in advance. Only those candidates selected for an interview will be contacted.

Together with the Toronto Public Service’s (TPS) initiatives, which TO Live follows and adheres to, TO Live encourages applications from Indigenous peoples, racialized persons/persons of colour, persons with disabilities, women, LGBTQ2S+ persons, and others who may contribute to fostering innovative ideas and solutions.

We ask that you complete the questions provided as part of the online application to assist us in ensuring our recruitment process and programs are equitable and accessible. Your responses are voluntary and the information that you provide is strictly confidential.

We are committed to inclusive, barrier-free recruitment and selection processes and work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). The Human Resources department will work with applicants requesting accommodation at any stage of the hiring process.

Date Posted: September 22, 2025

Application Deadline: October 05, 2025

Start Date: As soon as possible