Beauty Advisor

HOLT RENFREW; Montreal; On-site; CAD 30,000 - 50,000; Full time

Job summary

A luxury retail store is seeking a Beauty Advisor in Montreal to build relationships with customers and drive sales. Responsibilities include delivering exceptional customer service, exceeding sales goals, and maintaining vendor relationships. Candidates must have a high school diploma, proven sales ability, and at least 2 years of experience in a commission-based environment. A flexible schedule is required, and a make-up artistry certificate may be advantageous.

Qualifications

• Proven ability to exceed sales targets.
• Highly collaborative and team-oriented.
• Flexible work schedule, including nights, weekends, and holidays.
• Make-up artistry or aesthetics certificate may be required for certain brands.

Responsibilities

• Deliver extraordinary service to all customers.
• Build a loyal personal client base.
• Drive brand sales by executing events.
• Resolve customer service issues.

Skills

Sales excellence

Customer service

Team collaboration

Product knowledge

Education

High school diploma

Job description

Summary

As a Beauty Advisor, you will be responsible for developing deep, long-lasting relationships with customers to increase sales, service, and loyalty. Your role will be commission-based, directly tied to sales volume results.

Responsibilities

• Consistently deliver extraordinary service to all customers.
• Exceed all personal sales and service goals and targets.
• Build a loyal personal client base by acquiring new customers and retaining existing ones.
• Share expert product knowledge with the store selling team.
• Maintain solid relationships with buyers, vendors, and selling managers.
• Drive brand sales by identifying key marketing opportunities and executing events.
• Attend all educational sessions, including product knowledge and vendor seminars.
• Perform floor recovery, visual merchandising, and related sales support tasks.
• Communicate regularly with personal clients regarding in-store events and merchandise requests.
• Resolve customer service issues and partner with management on complex issues.

Requirements

• High school diploma.
• Proven ability to exceed sales targets.
• Highly collaborative and team-oriented.
• Able to work in a fast-paced environment with minimal supervision.
• Flexible work schedule, including nights, weekends, and holidays.
• Minimum of 2 years experience in a commission-based sales environment.
• Make-up artistry or aesthetics certificate may be required for certain brands.
• Prior retail sales experience in a luxury environment preferred.