Bartender

Paradies Lagardère; Vancouver; On-site; CAD 32,000 - 42,000; Full time

Job summary

A leading hospitality company in Vancouver seeks a Bartender responsible for delivering exceptional customer service and preparing high-quality beverages. The role involves engaging with guests, ensuring a clean work environment, and adhering to safety guidelines. Applicants should possess at least one year of bartending experience, excellent communication skills, and the ability to thrive in a fast-paced environment. This position is full-time, requiring various shifts, including evenings. A criminal record check is required for employment.

Qualifications

• 1-year experience bartending required.
• Food and Beverage experience is preferred but not required.
• Ability to work in a high energy and demanding environment.
• Good communication skills necessary.

Responsibilities

• Prepare and serve a wide variety of craft cocktails, beer, and wines.
• Engage with guests in a friendly and professional manner.
• Ensure a clean and well-stocked bar.

Skills

Customer service skills

Attention to detail

Time management

Team collaboration

Cash handling

Education

High School diploma or GED

ServeSafe Food Handler’s Certification or equivalent

Job description

The Bartender is responsible for delivering exceptional customer service by preparing the highest quality beverages, and providing timely, accurate, and friendly service for each guest. Whether working in an on-trend national brand, or an iconic concept from the local community, you will create and deliver first-class experiences for the traveling public.

In joining our team, you commit to supporting this mission by demonstrating our service standards at all times and holding all team members to the same. Providing a safe work environment of trust and respect free of harassment is expected.

Duties and Responsibilities

All Paradies Lagardère positions, including the Bartender, require that you embody a positive company image by providing courteous, friendly, and efficient service with a smile to customers and team members. You must embrace our family culture by following our core values, TRIFIC (Trust, Respect, Integrity, First-Class, Innovation, Commitment), recognize and satisfy all restaurant guests as well as be accountable to the Company and Restaurant Managers. Whether working in an on-trend national brand, or an iconic concept from the local community, you will create and deliver first-class experiences for the traveling public.

The following are intended as basic requirements. Success will come to the individual who can expand upon these job requirements and truly provide a memorable experience. These requirements/functions may change throughout their employment.

• Must have a passion for the guest!
• Must say “Yes”, “Please”, and “Thank You”!
• Must smile often!
• Exceed First Class Service standards and behavior with guests, business partners, and peers.
• Maintain a professional company image by adhering to all grooming and uniform guidelines, including slip resistant shoes.
• Warmly greets and acknowledge guests and takes drink and food order; provides information about menu items and looks for an opportunity for additional sales.
• Create a lasting first and last impression.
• Engages with guests in a friendly and professional manner.
• Check identification of guests to verify they are of legal drinking age.
• Prepare and serve a wide variety of craft cocktail, beer and wines, and food. Must have a thorough knowledge of menu offerings.
• Eye for detail, properly using drink mixing tools and techniques.
• Prepares the correct garnishes and fruit for cocktails.
• Accurately processes transactions through the point-of-sale system ensuring cash, credit, and debit transactions are recorded accurately.
• Responds appropriately to customer concerns.
• Follows alcohol awareness procedures for preventing intoxication and deals with intoxicated guests.
• Ensures a clean, sanitized, and well-stocked bar.
• Stocks and cleans glassware through the operation and maintenance of the glass washer and sanitizer.
• Performs opening and closing side work, as directed.
• Must go above and beyond for guests and other team members.
• Enthusiastically supports decisions once they have been made by management.
• Ability to take direction and collaborate in a team environment.

Follows health, safety, and sanitation guidelines.

• Inventories all beverages and operation supplies, orders replacement items as needed.
• Build guest loyalty and enhance selling skills using available training materials.
• Maintain a clean organized work environment that is free of safety hazards which may include sweeping and mopping.
• Accountable for compliance with all local, state, federal laws, and regulations including those relating to food safety.
• Other duties as assigned.

Education, Experience, Certifications

• High School diploma or GED
• ServeSafe Food Handler’s Certification or equivalent.
• Food and Beverage experience is preferred but not required
• 1-year experience bartending required
• Ability to take direction and collaborate in a team environment.
• Ability to work in a high energy and demanding environment. Excellent time management skills and attention to detail are a must.
• Knowledge of math to figure cost, make change, and cash handling procedures.
• Good communication skills and the ability to work independently as well as with other team members
• Able to work unsupervised for extensive periods, and to demonstrate good judgment when dealing with customers and peers.

Position Qualifications

• Ability to work various shifts in a 7/365 team-oriented environment.
• Excellent customer service skills and an ability to communicate effectively, in English.
• Strong self-motivation and organizational skills.
• Positive interpersonal skills.
• Self-starter able to prioritize and handle various tasks simultaneously.
• Ability to adapt to changing priorities and unexpected situations
• Proficiency required in reading, writing and mathematics, in English.
• Knowledge of federal, state, and local liquor laws.
• Ability to lift a minimum of 25 lbs. perform essential job functions such as standing, bending, reaching, climbing on a ladder, and walking long distances.
• Standing for long periods of time and the ability to work in an environment with varying temperatures.

This position is part of a unionized environment. It is a Full-time position (40 hours/week)

Tuesday - Saturday: 2:30PM - 11 PM

Sunday - Monday: OFF

This position will require a Canadian Criminal Records Check (CCRC). This piece of documentation is a background check of your criminal history and can be acquired at your local police station. Are you willing to acquire a Canadian Criminal Record Check to work at the airport in this position?

Paradies Lagardere is an equal opportunity employer. We are committed to diversity, inclusion, and accessibility. We welcome all applicants without regard to race, color, religion, gender, national origin, disability, or any other protected status.

We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experiences. The Company is committed to offering reasonable accommodation to job applicants with disabilities.

This position description is merely intended to describe the primary elements of the position. Paradies Lagardère reserves the right to change the position description and to assign additional duties and responsibilities, as necessary. This position description does not constitute an employment contract of any kind.