Banking Customer Experience Specialist

TD; Canada; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading financial institution in Canada is looking for customer service professionals to create exceptional experiences with every customer interaction. The role involves completing various financial transactions accurately and assisting in resolving customer concerns. The ideal candidate has a High School diploma and at least 1 year of relevant experience. You will work closely with a team to promote services and support business goals in a dynamic banking environment.

Benefits

Competitive compensation

Health and well-being benefits

Career development opportunities

Qualifications

• High School diploma required, post-secondary degree preferred.
• 1+ years customer service experience needed.
• Established customer service skills to perform routine activities.

Responsibilities

• Create exceptional customer experience with every interaction.
• Complete a broad range of financial transactions.
• Assist with resolving customer concerns and identifying needs.

Skills

Customer service skills

Communication skills

Problem-solving

Education

High School diploma

1+ years of relevant experience

Post-secondary degree preferred

Job description

A leading financial institution in Canada is looking for customer service professionals to create exceptional experiences with every customer interaction. The role involves completing various financial transactions accurately and assisting in resolving customer concerns. The ideal candidate has a High School diploma and at least 1 year of relevant experience. You will work closely with a team to promote services and support business goals in a dynamic banking environment.