Banking Customer Experience Specialist

TD; Canada; On-site; CAD 22,000 - 28,000; Full time

Job summary

A major Canadian financial institution seeks a Customer Experience Associate in Gatineau, Quebec. The role involves processing transactions, resolving customer issues, and providing banking solutions. Candidates should have a high school diploma, relevant experience, and strong communication and organizational skills. The position offers opportunities for skill development, a diverse work environment, and a competitive rewards package including salary and benefits.

Benefits

Health and wellness benefits

Career development opportunities

Competitive salary

Qualifications

• High School diploma and/or 1+ years of relevant experience.
• Strong administration, organizational, planning and time management skills.
• A dynamic communicator with established customer experience skills.

Responsibilities

• Process financial transactions like deposits, withdrawals, and bill payments.
• Understand and determine customer needs to recommend solutions.
• Respond and resolve customers' concerns effectively.

Skills

Administration skills

Organizational skills

Communication skills

Education

High School diploma

Undergraduate degree

Tools

MS Office

Job description

A major Canadian financial institution seeks a Customer Experience Associate in Gatineau, Quebec. The role involves processing transactions, resolving customer issues, and providing banking solutions. Candidates should have a high school diploma, relevant experience, and strong communication and organizational skills. The position offers opportunities for skill development, a diverse work environment, and a competitive rewards package including salary and benefits.