Banking Customer Experience Pro

TD Securities; Chatham; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading financial institution in Chatham, Ontario, is seeking a Customer Experience Associate to deliver exceptional service through accurate transaction processing and effective customer interactions. The ideal candidate will possess strong administration skills, experience in customer service, and a high school diploma. This role offers competitive compensation ranging from $22.00 to $27.21 CAD, along with growth opportunities in a collaborative environment.

Benefits

Competitive salary

Career development programs

Health and well-being benefits

Qualifications

• High School diploma and/or 1+ years of relevant experience.
• Hands-on knowledge of using MS Office.
• Strong communication skills to connect with customers.

Responsibilities

• Process financial transactions accurately.
• Understand customer needs to recommend solutions.
• Respond and resolve customer concerns.

Skills

Strong administration skills

Detail-oriented

Customer experience skills

Education

High School diploma

Undergraduate degree or equivalent

Tools

MS Office (Word, Excel, Outlook)

Job description

A leading financial institution in Chatham, Ontario, is seeking a Customer Experience Associate to deliver exceptional service through accurate transaction processing and effective customer interactions. The ideal candidate will possess strong administration skills, experience in customer service, and a high school diploma. This role offers competitive compensation ranging from $22.00 to $27.21 CAD, along with growth opportunities in a collaborative environment.