Banking Customer Experience Champion

TD; Canada; On-site; CAD 44,000 - 56,000; Full time

Job summary

A leading financial institution is seeking a Customer Experience Associate in Gatineau, Quebec. This role involves processing financial transactions and ensuring a positive customer experience. The ideal candidate should have strong organizational and communication skills, a high school diploma, and at least one year of experience. Training and growth opportunities are offered, reflecting the company's commitment to employee development and well-being.

Benefits

Health and well-being benefits

Career development programs

Paid time off

Qualifications

• High School diploma and/or 1+ years of relevant experience.
• Dynamic communicator with established customer experience skills.
• A go-getter who can exercise initiative and be accurate.

Responsibilities

• Process financial transactions like deposits and withdrawals.
• Understand customer needs to recommend appropriate solutions.
• Respond and resolve customer concerns using standard procedures.

Skills

Strong administration skills

Organizational skills

Time management skills

Customer experience skills

Education

High School diploma

Undergraduate degree or equivalent

Tools

MS Office

Job description

A leading financial institution is seeking a Customer Experience Associate in Gatineau, Quebec. This role involves processing financial transactions and ensuring a positive customer experience. The ideal candidate should have strong organizational and communication skills, a high school diploma, and at least one year of experience. Training and growth opportunities are offered, reflecting the company's commitment to employee development and well-being.