Banking Client Experience Specialist

Canadian Imperial Bank of Commerce; Alberta; On-site; CAD 60,000 - 80,000; Part time

Job summary

A major financial institution in Alberta is seeking a Client Service Representative to engage with clients and support their banking needs. The ideal candidate will have strong communication skills, a commitment to customer service, and the flexibility to work varied hours. This role emphasizes both client engagement and leveraging technology to enhance service delivery. A supportive and inclusive workplace is assured with opportunities for professional growth.

Benefits

Competitive compensation

Wellbeing support

Employee assistance program

Recognition program

Qualifications

• Passionate about helping clients and providing excellent service.
• Ability to thrive in a fast-paced environment and work flexible hours.
• Strong communication skills and problem-solving abilities.

Responsibilities

• Assist clients with their day-to-day banking needs.
• Engage clients and provide tailored banking solutions.
• Leverage technology to enhance client experiences.

Skills

Client Issue Resolution

Client Service

Customer Experience (CX)

Digital Literacy

Empathy

Financial Products

Interpersonal Communication

Standards Compliance

Transaction Services

Job description

A major financial institution in Alberta is seeking a Client Service Representative to engage with clients and support their banking needs. The ideal candidate will have strong communication skills, a commitment to customer service, and the flexibility to work varied hours. This role emphasizes both client engagement and leveraging technology to enhance service delivery. A supportive and inclusive workplace is assured with opportunities for professional growth.