Banking Center Client Advocate

CIBC; Saskatoon; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading financial institution in Saskatoon is seeking a dedicated Client Service Representative to assist clients with their banking needs. You'll engage with clients, addressing their queries while providing top-notch service in a dynamic environment. Flexibility to work various hours, including evenings and weekends, is essential. Experience in customer service and a passion for helping others will be key to your success in this role, contributing significantly to client satisfaction and financial goals.

Benefits

Competitive salary

Incentive pay

Defined benefit pension plan

Employee share purchase plan

Vacation offering

Wellbeing support

Social recognition program

Qualifications

• Strong client focus and ability to engage meaningfully.
• Motivated and goal-oriented with a dedication to delivering results.
• Passionate about learning and personal growth.

Responsibilities

• Help clients manage their accounts and enhance their experience.
• Take accountability for client issues and offer solutions.
• Introduce clients to mobile banking applications and technology.

Skills

Customer Service

Digital Literacy

Financial Processing

Online Banking

Organizational Efficiency

Teamwork

Job description

A leading financial institution in Saskatoon is seeking a dedicated Client Service Representative to assist clients with their banking needs. You'll engage with clients, addressing their queries while providing top-notch service in a dynamic environment. Flexibility to work various hours, including evenings and weekends, is essential. Experience in customer service and a passion for helping others will be key to your success in this role, contributing significantly to client satisfaction and financial goals.