Bakery Manager

Sobeys; Calgary; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading Canadian grocery retailer in Calgary seeks a Bakery Manager to oversee the bakery department. You will coach and manage staff while ensuring exceptional customer service. Responsibilities include managing budgets, inventory, and compliance with safety protocols. Ideal candidates have strong communication skills and retail experience, as well as the ability to create a positive shopping experience. The company offers a competitive benefits package and a supportive work environment.

Benefits

Competitive Benefits Package

10% in-store discount

Learning and Development Resources

Paid Vacation and Days-off

Virtual Health Care Access

Qualifications

• Above average communication skills (both oral and written).
• Full knowledge of department operations and skills.
• Minimum 18 months of retail store experience, particularly in the specific department.

Responsibilities

• Lead, manage, coach, and motivate staff to achieve high customer service.
• Manage budgets, labour costs, and inventory control.
• Create a shopping experience that enhances customer loyalty and sales.

Skills

Communication skills

Knowledge of department operations

Analytical skills

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

Requisition ID: 193410
Career Group: Store Management
Job Category: Retail - Bakery
Travel Requirements: 0 - 10%
Job Type: Full-Time

Country: Canada (CA)
Province: Alberta
City: Calgary

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.

Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.

A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.

Overview

The Bakery Manager is responsible for the efficient and fiscally responsible operation of the department. The Manager will lead, manage, coach, motivate and train staff to achieve the highest level of customer service, while adhering to all Food Safety Protocols, Standard Operating Procedures, corporate policies, Health and Safety, and other programs and initiatives. The Manager will also manage budgets, labour costs, inventory control, product presentation and merchandising. The Department Manager will coach and develop their team to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee and customer engagement.

Responsibilities

People Leadership

• Create a coaching and development culture for all employees, which embraces a passion for food
• Demonstrate outstanding leadership, while serving as a role model
• Manage direct reports including: selection, orientation, training and development, performance management, succession planning and compensation
• Communicate operational requirements/changes to department employees
• Manage store operations as required

Customer Offering

• Create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit
• Provide superior customer service to meet customer needs
• Demonstrate exceptional product knowledge, including awareness of product changes, promotions, and seasonal trends
• Order, receive, organize, rotate, merchandise and present products and stock in accordance with company standards
• Execute winning as required

Policy / Regulatory Adherence

• Lead the implementation of all corporate policies, initiatives, and Standard Operating Procedures and ensure the department and employees comply and use them effectively, including timely and accurate submission of all relevant documentation as required
• Responsible for ensuring that OH&S, food safety, and other regulatory requirements and procedures are implemented and maintained

Financial

• Directly responsible to ensure the department achieves all financial targets and maximizes sales and margins, including appropriate sales forecasting, variance analysis and correction, and labour cost control
• Manage the department budget

Personal / Professional Development

• Thorough understanding of all relevant company programs; attend training as required
• Keeps abreast of local competitor activity, industry trends and makes recommendations on internal pricing, promotions and product policies

Employee Engagement

• Act as the employer of choice by actively supporting an environment of employee engagement
• Initiate, support, participate and lead community and charitable events and activities

Other Duties

• Coordinate maintenance of department equipment and repairs
• Provide feedback for continuous improvement
• Maintain a clean and safe working environment as per Company requirements
• Other duties as required

What you have to offer

• Above average communication skills (both oral and written)
• Full knowledge of department operations and skills
• Proficient use of Microsoft Office Suite; full knowledge of total store operations and skills
• High School Diploma
• Minimum 18 months of retail store experience, particularly in the specific department
• Experience reading and analyzing financial reports, and experience in developing and adhering to budgets

At Sobeys we require our teammates to have the ability to adhere to a hybrid work model that requires your presence at one of our office locations at least three days per week. This requirement is integral to our commitment to team collaboration and the overall success of our office culture.

We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better – physically, financially and emotionally.

The salary range for this position in Alberta is -. We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure that you are paid fairly and competitively.

Our Total Rewards programs, for full-time teammates, goes well beyond your paycheque:

• Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.
• Access to Virtual Health Care Platform and Employee and Family Assistance Program.
• A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.
• A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable.
• Learning and Development Resources to fuel your professional growth.
• Parental leave top-up
• Paid Vacation and Days-off

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.

Please note: successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.