B2B Order Management Coordinator 1-Year Contract

Randstad Canada; Saint-Laurent-de-l'Île-d'Orléans; Hybrid; CAD 55,000 - 63,000; Full time

Job summary

A global leader in household appliances is seeking an Operations Coordinator in Ville Saint-Laurent for a one-year maternity leave replacement. This hybrid role offers a mix of in-office and remote work. Responsibilities include managing order flow, maintaining inventory accuracy, and troubleshooting logistics issues. Ideal candidates have 1-2 years of experience in logistics, fluency in English, and proficiency in Excel. Join a fast-paced team where your contributions make a direct impact.

Benefits

3 days remote work

Free onsite parking

Competitive salary

Weekly pay schedule

Qualifications

• 1-2 years in logistics or operations managing B2B or retail accounts.
• Fluency in English and intermediate French required.
• Strong attention to detail in a fast-paced environment.

Responsibilities

• Oversee order process to ensure timely delivery.
• Maintain inventory accuracy for product launches.
• Coordinate shipping for B2B accounts using EDI.
• Troubleshoot shipping delays before they escalate.
• Analyze delivery data to improve shipping performance.
• Manage and resolve shipping penalty claims.

Skills

Logistics management

Proactive problem-solving

Language proficiency (English)

Intermediate Excel skills

Organizational skills

Tools

ERP/EDI systems

Job description

Are you a proactive logistics professional who thrives on the "art of the solve"? Our client is a global leader in high-performance household appliances, and we are looking for a sharp, detail-oriented Operations Coordinator to join their team in Ville Saint-Laurent for a one-year maternity leave replacement.

Location: Ville Saint-Laurent (Hybrid: 2 days in-office / 3 days remote)

Compensation: $55,000 – $63,000 per year (commensurate with experience)

Term: 1-Year Maternity Leave Replacement

Advantages

• Enjoy the best of both worlds with 3 days of remote work and 2 collaborative days in modern offices.
• Work within a fast-paced, "disruptor" culture where your impact is visible every day.
• The Ville Saint-Laurent office is easily accessible by public transit and offers free onsite parking.
• A steady, competitive salary with a reliable weekly pay schedule.

Responsibilities

• Manage Order Flow: Oversee the full order process to ensure products reach retailers on time and meet their specific delivery rules.
• Maintain Inventory: Ensure 100% inventory accuracy so products are always ready for major launches.
• Technical Logistics: Use EDI and retailer portals to coordinate shipping and routing for major B2B accounts.
• Troubleshoot Delays: Monitor open orders to find and fix shipping issues before they cause delays.
• Improve Performance: Meet weekly with the Sales team to review delivery data and find ways to improve on-time shipping.
• Resolve Claims: Investigate shipping penalties (deductions) and file disputes to recover lost revenue.

Qualifications

• 1–2 years in logistics or operations, specifically managing B2B or large-scale retail accounts (Amazon, Walmart, Costco, etc.).
• "Proactive" Factor: You don't wait for instructions; you identify problems and bring solutions to the table.
• Language Proficiency: Fluency in English is mandatory (daily collaboration with U.S. headquarters); intermediate French is required for local operations.
• Technical Savvy: Intermediate Excel skills (v-lookups, pivot tables) and comfort navigating complex ERP/EDI systems.
• Resilience: The ability to stay organized and maintain a high level of detail in a high-volume, fast-paced consumer goods environment.

Summary

Ready to orchestrate world-class logistics coordination? We are looking for a high-performing individual who can quickly integrate and master all operational processes.

To Apply

To apply: Click on "Apply Now" or send your resume directly to [e-mail].

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non‑conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [e-mail] to ensure their ability to fully participate in the interview process.