B2B Collections Specialist: Negotiation & Reporting

Jonas Software; Markham; On-site; CAD 58,000 - 62,000; Full time

Job summary

A leading software provider based in Canada is seeking a Collections Coordinator to manage collection issues, negotiate payment plans, and maintain customer relations. Ideal candidates will have at least 3 years of B2B collections experience, strong communication skills, and be patient under pressure. Familiarity with accounting principles and proficiency in MS Office Excel are essential. The role offers a competitive salary range between $58,000 and $62,000 CAD and supports a collaborative working environment.

Qualifications

• Minimum 3 years of B2B collections experience.
• Strong written and verbal communication abilities.
• Designed for customer relations and patience under pressure.

Responsibilities

• Negotiate payment plans for escalated collection issues.
• Prepare allowance for doubtful accounts and reporting.
• Collect overdue accounts over 30 days and maintain detailed records.

Skills

B2B collections experience

Communication skills

Negotiation skills

Customer focus

Analytical skills

Problem solving skills

Education

Intermediate level courses in Accounting

Tools

MS Office Excel

Great Plains accounting software

Job description

A leading software provider based in Canada is seeking a Collections Coordinator to manage collection issues, negotiate payment plans, and maintain customer relations. Ideal candidates will have at least 3 years of B2B collections experience, strong communication skills, and be patient under pressure. Familiarity with accounting principles and proficiency in MS Office Excel are essential. The role offers a competitive salary range between $58,000 and $62,000 CAD and supports a collaborative working environment.