AVP Technology Transformation

Manulife; Southwestern Ontario; Hybrid; CAD 126,000 - 236,000; Full time

Job summary

A leading financial services provider is seeking an AVP, Technology Transformation to oversee technological changes aligned with business goals. Responsibilities include driving workforce transformation, improving developer experience, and enhancing engagement globally. Candidates should have extensive experience in technology strategy and outstanding communication skills. The position offers a hybrid work environment, a competitive salary between $126,600 and $235,300 CAD, and various employee benefits.

Benefits

Health insurance

Dental insurance

Mental health benefits

Flexible working environment

Retirement savings plans

Qualifications

• Demonstrable experience in technology strategy, engineering enablement, and talent transformation.
• Solid understanding of modern technology domains including platforms, cloud, data, security, and AI.
• Outstanding communication and storytelling abilities.

Responsibilities

• Lead the evolution of the IT Career Framework across all regions.
• Drive technology workforce transformation through upskilling.
• Champion Developer Experience by organizing global tech events.

Skills

Technology strategy

Engineering enablement

Talent transformation

Software development life cycles

Agile

DevOps

Community building

Job description

Overview

Manulife is recruiting an AVP, Technology Transformation to oversee a global initiative within the Global Technology Strategy organization. This role is essential for aligning our global technology talent strategy with the company's business objectives, improving developer experience, and growing capabilities in platforms, cloud, data, security, and artificial intelligence. The successful candidate will excel in a dynamic, cross-regional environment where innovation and measurable impact are priorities and will improve developer engagement globally to enhance workforce evolution and education, aiding Manulife\'s digital leadership goals.

Position Responsibilities

• Lead the evolution of the IT Career Framework, ensuring it reflects emerging technology workforce trends and skills and supports meaningful career progression across all regions and sub-organizations.
• Drive technology workforce transformation by leveraging technical skills development, upskilling, and adaptability of the workforce with Manulife University.
• Develop strong partnerships with strategic partners and vendors to keep the workforce current with the latest technical knowledge in high-demand and emerging fields within Technology.
• Align trainings and learning events with ongoing work across platforms, cloud, data, security, and AI, ensuring consistency with enterprise strategy.
• Champion Developer Experience by organizing global tech events and productivity-focused programs. Improve delivery processes to support developers by employing tools like JIRA, GitHub, and others for the Software Development Life Cycle.
• Establish and maintain strong multi-functional relationships, influencing without direct authority to drive adoption and results across global teams.
• Advocate for Engineering Transformation in leadership forums, business planning sessions, and external engagements such as hackathons, tech talks, and recruitment campaigns.
• Continuously evolve the operating model for Manulife University and engineering enablement to scale globally and deliver measurable impact.
• Mentor and coach team members, fostering a culture of innovation, continuous learning, and transformation.

Required Qualifications

• Demonstrable experience in technology strategy, engineering enablement, and talent transformation with a global scope and mandate.
• Solid understanding of modern technology domains encompassing platforms, cloud, data, security, and AI.
• Good understanding and relevant experience in improving software development life cycles.
• Outstanding communication and storytelling abilities, capable of persuading and aligning collaborators across different regions and hierarchies.
• Experience in designing and executing learning and development programs, preferably in partnership with internal universities or academies.
• Deep familiarity with Agile, DevOps, and modern software delivery practices.
• Demonstrated success in leading change without direct authority, building coalitions, and inspiring change in complex environments and global teams.
• Passion for developer experience, community building, and inclusive tech culture.

When you join our team

• We\'ll empower you to learn and grow the career you want.
• We\'ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we\'ll support you in shaping the future you want to see.

#LI-Hybrid

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit the Manulife site at the URL provided in the original description.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment at Manulife.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$126,600.00 CAD - $235,300.00 CAD

If you are applying for this role outside of the primary location, please contact recruitment at Manulife for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment at Manulife for more information about U.S.-specific paid time off provisions.