Aviation Associate

WTW; Calgary; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading insurance brokerage in Calgary is seeking an experienced insurance professional to manage diverse aviation risks. The successful candidate will lead renewal processes, maintain client relationships, and ensure high-quality service delivery. Required skills include attention to detail, interpersonal abilities, and proficiency in Microsoft Office. This role demands a minimum of 3-5 years of insurance experience and an insurance broking license.

Qualifications

• 3-5+ years of insurance experience.
• Insurance broking license (P&C) must be obtained within 60 days of hiring.

Responsibilities

• Handle diverse aviation risks including general aviation and airport liability.
• Lead renewal and midterm servicing processes.
• Maintain strong relationships with clients and internal networks.

Skills

Interpersonal Skills

Team-Oriented

Clear Communication

Attention to Detail

Analytical Thinking

Problem Solving

Microsoft Office Suite

Time Management

Adaptability

Education

Bachelor’s degree

Tools

Microsoft Excel

CRM platforms

Job description

Description

Primary Responsibilities Include:

• Handling all aspect of service and placement for a defined book of diverse aviation risks, including general aviation, airport liability, products liability, etc.

• Leading the renewal and midterm servicing process for these accounts, preparing market submissions, reviewing quotes, drafting coverage comparisons, and negotiating with underwriters.

• Maintaining strong client and internal network relationships by:

• delivering high-quality service

• coordinating timely certificate of insurance and policy issuance

• supporting invoicing and coverage inquiries

• Updating internal filing systems with current policy and client data, maintaining accurate records, and following internal task management checklists to ensure seamless service delivery.

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

Qualifications

Additional responsibilities may include assisting senior brokers on large, complex accounts with renewal preparation, including exposure gathering, submission creation, quote comparisons and renewal certificate issuance.

Qualifications:

• 3-5+ years’ insurance experience*

• Bachelor’s degree desired but not required

• Insurance broking license (P&C) required, or within 60 days of hiring

Required Skills and Professional Traits :

• Interpersonal Skills – Strong relationship-building abilities with a client-service mindset; able to work effectively with a range of communication styles

• Team-Oriented – Ability to establish and maintain strong working relationships for effective collaboration with colleagues, clients, and underwriters

• Clear and Professional Communication – Both written and verbal, for effective internal coordination and client-facing interactions

• Excellent Attention to Detail – High level of accuracy in policy reviews, certificate issuance, documentation, and data entry

• Analytical Thinking – Comfortable interpreting insurance data, identifying trends or inconsistencies, and supporting decision-making with structured analysis

• Problem Solving and Logical Reasoning – Capable of approaching challenges methodically, proposing thoughtful solutions, and exercising sound judgment

• Proficiency in Microsoft Office Suite – Especially Excel, Word, and Outlook; familiarity with CRM platforms or internal brokerage systems is preferred

• Time Management – Able to manage multiple tasks and competing deadlines while maintaining high-quality output

• Adaptability and Agility – Comfortable with evolving priorities, managing multiple accounts or initiatives, and thriving in a fast-paced environment

If you are looking for a career in specialty line of business at a reputable organization with exceptional talent, this may be the perfect opportunity for you!

*If you have 5-7+ years of experience, Lead Associate level position can be discussed.

This position will remain posted for a minimum of three business days from the date posted or until a sufficient/appropriate candidate slate has been identified.

EOE, including disability/vets