Automotive Service Manager

Midas; St. Catharines; On-site; CAD 55,000 - 75,000; Full time

Job summary

ARNAZ Group is seeking an experienced Automotive Service Manager to lead the service department at Midas St. Catharines. The role involves managing technicians, ensuring customer satisfaction, and driving sales performance while maintaining an organized and efficient shop environment. Candidates should have at least 3 years of relevant experience, basic automotive knowledge, and strong leadership skills.

Benefits

Bonus based on performance

Health insurance

Paid time off

Vision insurance

Qualifications

• Minimum 3 years of experience in store or service management.
• Basic automotive knowledge; mechanic experience preferred.
• Valid driver’s license required.

Responsibilities

• Manage and direct automotive service technicians and shop operations.
• Deliver excellent customer service and sales.
• Oversee vehicle diagnostics and manage pricing estimates.

Skills

Leadership skills

Customer service

Sales growth

Job description

Future Opening: Automotive Service Manager

Customer Service (Full Time) • Midas St. Catharines

• Bonus based on performance
• Health insurance
• Paid time off
• Vision insurance

St Catharines - Hartzel Road Location
We are looking for an automotive service manager to oversee and coordinate all activities within the service department of a retail store that sells tires and automotive parts and provides mechanical services. Midas is dedicated to training our staff and promoting from within.

Responsibilities

• Manage and direct automotive service technicians and shop operations
• Deliver excellent customer service and sales, consulting with customers about their needs
• Follow up with customers regarding services requested and estimated completion times
• Oversee vehicle diagnostics, make recommendations, and source parts
• Create and discuss pricing estimates, promote shop specials
• Lead, train, and manage the team, aligning with company values
• Supervise sales and service processes
• Oversee diagnostics and repairs of domestic and imported vehicles and light trucks
• Maintain inventory levels
• Ensure cleanliness and organization of the facility
• Perform other duties as assigned

Qualifications

• At least 3 years of store or service management experience
• Basic automotive knowledge; mechanic experience preferred
• Leadership skills
• Flexible schedule including rotating half-day Saturdays
• Valid driver’s license
• Proven ability to increase sales and grow shop performance

Compensation: $55,000 - $75,000 per year

Join Our Team

As a leading destination for automotive services, Midas offers career development and community engagement opportunities.

We handle everything from tires to brakes and oil changes, providing endless growth potential.

MIDAS locations are independently owned and operated by franchisees. Your application will be directed to the specific franchise location. MIDAS is an equal opportunity employer committed to diversity and inclusion.

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