Automotive Service Advisor - Customer-Focused with Advancement

Midas HAMILTON; Burlington; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading automotive service provider in Burlington is seeking a skilled Service Advisor to enhance customer satisfaction while optimizing shop profitability. In this role, you will develop estimates, interpret inspection results, and provide excellent customer service. Ideal candidates will have general automotive knowledge, with at least 1 year of automotive experience preferred. A strong commitment to teamwork and flexible scheduling is essential.

Benefits

Competitive salary

Employee discounts

Free uniforms

Opportunity for advancement

Company parties

Qualifications

• 1 year experience in the automotive industry preferred.
• General automotive knowledge required.
• Valid driver’s license necessary.

Responsibilities

• Support the Shop Manager in optimizing retail sales and profitability.
• Develop and present estimates, source parts, and sell jobs to customers.
• Interpret inspection results and present them to customers.

Skills

Customer service skills

Communication skills

Team-building skills

Job description

A leading automotive service provider in Burlington is seeking a skilled Service Advisor to enhance customer satisfaction while optimizing shop profitability. In this role, you will develop estimates, interpret inspection results, and provide excellent customer service. Ideal candidates will have general automotive knowledge, with at least 1 year of automotive experience preferred. A strong commitment to teamwork and flexible scheduling is essential.