Auto Body Customer Service Specialist

Mobile Auto Solutions, LLC; Sidney; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading collision repair company in British Columbia is seeking a Customer Service Representative. The role involves providing exceptional customer service, managing relationships with customers and insurance partners, and offering administrative support. Candidates must have a High School Diploma and at least one year of customer service experience, ideally in the automotive industry. The position offers competitive compensation ranging from $20 to $25 per hour, along with comprehensive benefits including medical, dental, and vision coverage.

Benefits

Competitive Pay

Medical, Prescription Drug, Dental & Vision benefits

RRSP with company match

Annual Paid Vacation Time Off

Career Growth Opportunities

Ongoing Training

Professional Atmosphere

Qualifications

• High School Diploma required.
• Minimum 1 year Customer Service experience, ideally in the Automotive Industry.
• Valid driver's license required.

Responsibilities

• Provide friendly customer service via phone, email, and in-person.
• Schedule vehicle repair appointments.
• Process insurance assignments timely.
• Record customer communication accurately.
• Manage car rental information.

Skills

Effective communication

Multitasking

Detail-oriented

Knowledge of Google platform

Knowledge of Microsoft Office

Customer service experience

Education

High School Diploma

Job description

A leading collision repair company in British Columbia is seeking a Customer Service Representative. The role involves providing exceptional customer service, managing relationships with customers and insurance partners, and offering administrative support. Candidates must have a High School Diploma and at least one year of customer service experience, ideally in the automotive industry. The position offers competitive compensation ranging from $20 to $25 per hour, along with comprehensive benefits including medical, dental, and vision coverage.