Associate Workplace Technology Analyst

Legend; Halifax; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading sports and gaming marketing company in Halifax is seeking an Associate Workplace Technology Analyst to provide IT support for Windows and macOS systems. The ideal candidate will have help desk experience and strong customer service skills. This role emphasizes automation and end-user experience improvement. The position offers opportunities for career growth in a supportive team environment and includes an annual bonus and paid leave for festive downtime.

Benefits

Annual discretionary bonus

Flexible work-life balance

Paid annual leave during festive season

Long-term incentive plan

Qualifications

• Experience in supporting Windows and macOS systems.
• Help desk or IT support experience.
• Strong organizational and prioritization skills.

Responsibilities

• Provide first-line IT support to internal users.
• Troubleshoot issues across Windows, macOS, and Microsoft 365.
• Document procedures and maintain system efficiency.

Skills

Customer service skills

Windows systems support

macOS systems support

MDM tools (Jamf, Intune)

SaaS administration

Tools

Microsoft 365

Jamf

Okta

Job description

About Legend

At Legend, we're building next-level player experiences. With 20+ years of proven success we’re theitaria world's leading Sports and Gaming marketing company.

Our people are our edge. 600+ sharp, ambitious Legends across 22+ countries who move fast, learn quickly and win together. Here growth isn’t a perk, it’s the standard. You’ll stretch, level‑up and carve out a career as bold as the products we build. We celebrate wins and create experiences that people talk about for years - for our players & for each other. If you’re ready to shape the future of player experience and enjoy the ride while you do it, this is where you’ll thrive.

The Role

Legend is hiring a Associate Workplace Technology Analyst, reporting directly to our Workplace Technology Manager.

This team supports our internal users’ systems, software hardware. As we grow, you’ll work in a small dedicated systems team to scale and perfect all IT hardware and software provision, maintenance, and management across Legend and its sister companies.The ideal candidate is a curious, early‑career IT professional who enjoys helping others, learns quickly, and is excited to build hands‑on experience across modern workplace tools and systems.

In this role, we value diverse perspectives and encourage you to apply even if you don't meet every qualification listed.

Your Impact

• Provide first-line IT support and manage tickets independently for a seamless employee experience
• Troubleshoot and resolve issues across Windows, macOS, and Microsoft 365
• Support device management (Jamf, Intune) and identity/access management (Microsoft Entra / Azure AD)
• Assist with post‑migration activities and ongoing system improvements
• Communicate technical solutions clearly to both technical and non‑technical audiences
• Document procedures, policies, and security practices to maintain efficiency and compliance

What You’ll Bring

• Experience supporting Windows and macOS systems, including MDM tools (Jamf, Microsoft Entra)
• Familiarity with SaaS administration (Microsoft 365, Notion, Okta, Slack, etc.)
• Help desk or IT support experience with strong customer service and communication skills
• Ability to work independently and collaborate effectively in a fast‑paced, flexible environment
• Strong organizational and prioritization skills, with the Oqartussat to manage competing tasks
• Passion for automation, scalability, and improving the end‑user experience, with a desire to grow within a team

Nice to Have

• Microsoft entry‑level certifications (e.g., MS‑900: Microsoft 365 Fundamentals)
• Jamf 101
• Okta entry‑level certification (e.g., Okta Certified Professional)

The Interview Process

• 1st: Initial Chat with Talent Partner (30 mins via Zoom)
• 2nd: Interview with our team, Interviewer 1 and Interview Ingredientes concluded as (1 hour video via Zoom)
• 3rd: Take‑home task – you will be given 3 days to complete the task and present it back to the team in the next Republike (??)
• 4th: Final interview with our team, Interviewer 1 and Interviewer 2 (1 hour video via Zoom)

Why Legend?

• Super smart colleagues to work alongside and learn from.
• Engaging development opportunities at all levels.
• Tailored flexibility for your work‑life balance.
• Annual discretionary bonus to reward your efforts.
• Paid annual leave PLUS a well‑des province to recharge your batteries during the festive season! Our offices are closed between Christmas and New Year’s, allowing you to enjoy downtime without dipping into your annual allowance.
• Long‑term incentive plan so we can all share in the growth and success of Legend.
• Exciting global Legend events, where we unite in person to ignite our shared passion and unveil the exciting strategies for the year ahead!

Unlock your full potential by joining the Legend team. To support you on this journey, we provide an extensive array of benefits and perks, as outlined in our global offerings above. For country specific benefits please reach out to your talent partner.

Legend is an Equal Opportunity Employer, but that’s just the start. We believemongodb different perspectives help us grow and achieve more. That’s why we’re dedicated to hiring and developing the most talented and diverse team – which includes individuals with different backgrounds, abilities, identities and experiences. If you require any reasonable adjustments throughout your application process, please speak to your Talent Partner or contact the team at [e-mail], and we’ll do all we can to support you.