Assistant Team Leader

Dollarama; Wallaceburg; On-site; CAD 60,000 - 80,000; Full time

Job summary

A retail company in Wallaceburg seeks an Assistant Team Leader to support the management team in daily operations, ensuring excellent customer service and store efficiency. Responsibilities include assisting with store operations, stocking shelves, and performing cash management tasks. Ideal candidates will have at least one year of relevant experience and strong leadership and communication skills. This role offers competitive compensation starting at $18.10 per hour.

Benefits

Competitive compensation and benefits package

Company matched pension plan

Tailor-made training and integration program

Opportunity for career development

Qualifications

• Minimum one year of experience in the retail industry.
• At least one year in a supervisory role.
• Flexible availability for days, evenings, and weekends.

Responsibilities

• Support management in store operations and staff management.
• Box and unbox daily shipments.
• Stock products on shelves.

Skills

Excellent communication

Interpersonal abilities

Leadership

Organizational skills

Teamwork skills

Customer service-oriented

Ability to multitask

Prioritization

Job description

The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a well‑organized and efficient store environment.

Daily Tasks (but not limited to)

• Assisting the management team in managing store operations and staff.
• Boxing and unboxing daily shipments.
• Stocking daily products on shelves.
• Climbing ladders to reach all areas of the store.
• Providing good customer service and resolving customer issues.
• Ensuring store safety and cleanliness standards are maintained.
• Performing cash management, store opening and closing duties as needed.
• Following up on assigned tasks.
• Conducting manager‑on‑duty tasks: making sure daily breaks, time and attendance are properly tracked and participating in the hiring and performance management process.

What Do You Need to Succeed?

• Approximately one (1) year of relevant experience in the retail industry.
• At least one (1) year in a supervisory role.
• Flexible availability (day, evening, weekend).
• Excellent communication and interpersonal abilities.
• Demonstrated leadership, organizational, and teamwork skills.
• Ability to multitask, prioritize, and work in a fast‑paced, high‑volume environment.
• Customer service‑oriented.

Why Join Our Team?

• Stimulating and diverse working environment.
• Competitive compensation and benefits package*
• Company matched pension plan*
• Tailor‑made training and integration program.
• Opportunity to develop retail and management skills and pursue a career within the company.
• Applicable to full‑time employees only. An employee achieves full‑time status after working a minimum of 25 hours per week for sixteen (16) consecutive weeks (with one week grace period below 25 hours).

Starting At $18.10