Assistant Team Leader

Dollarama; Oliver; On-site; CAD 35,000 - 45,000; Full time

Job summary

A Canadian retail company in Oliver seeks an Assistant Team Leader to support management and oversee daily operations. This role involves supervising staff and ensuring excellent customer service. The ideal candidate has at least one year in a supervisory retail role, flexible availability, and strong communication skills.

Qualifications

• Approximately one year of relevant experience in the retail industry.
• At least one year in a supervisory role.
• Flexible availability required (day, evening, weekend).

Responsibilities

• Support the management team in daily store operations.
• Assist in supervising and training store associates.
• Handle customer inquiries and complaints.

Skills

Excellent communication

Leadership skills

Organizational skills

Customer service orientation

Job description

Overview

Looking for a career in a stimulating and diverse working environment offering competitive compensation, benefits packages*, and growth opportunities? An Assistant Team Leader position at Dollarama, a growing Canadian business, might be the perfect match for you!

Responsibilities

The Assistant Team Leader provides support to the management team in executing and overseeing the daily retail store operations, ensuring excellent customer service, and maintaining a well-organized and efficient store environment. This role involves assisting in the supervision and training of store associates, handling customer inquiries and complaints, and helping to meet sales targets.

Qualifications

• Approximately one (1) year of relevant experience in the retail industry
• At least one (1) year in a supervisory role
• Flexible availability required (day, evening, weekend)
• Ability to efficiently organize time and manage priorities
• Excellent communication and interpersonal abilities
• Demonstrates leadership, organizational and teamwork skills
• Ability to multitask, prioritize, work in a dynamic, fast paced and high-volume environment
• Customer service oriented

Benefits

Benefits are applicable to full-time employees.