Assistant Team Leader

Dollarama; Dieppe; On-site; CAD 60,000 - 80,000; Full time

Job summary

A growing Canadian business is seeking an Assistant Team Leader in Dieppe to support the management team, oversee retail store operations, and ensure excellent customer service. The ideal candidate will have leadership experience, strong communication skills, and the ability to work in a dynamic environment. Competitive compensation and growth opportunities offered.

Qualifications

• Approximately one year of relevant experience in the retail industry.
• At least one year in a supervisory role.
• Flexible availability required.

Responsibilities

• Assist the management team with daily retail store operations.
• Supervise and train store associates.
• Handle customer inquiries and complaints.

Skills

Customer service orientation

Excellent communication

Leadership skills

Time management

Ability to multitask

Job description

Overview

Looking for a career in a stimulating and diverse working environment offering competitive compensation, benefits packages and growth opportunities? An Assistant Team Leader position at Dollarama, a growing Canadian business, might be the perfect match for you!

What you’ll do

The Assistant Team Leader provides support to the management team in executing and overseeing the daily retail store operations, ensuring excellent customer service, and maintaining a well-organized and efficient store environment. This role involves assisting in the supervision and training of store associates, handling customer inquiries and complaints, and helping to meet sales targets.

What you need to succeed

• Approximately one (1) year of relevant experience in the retail industry
• At least one (1) year in a supervisory role
• Flexible availability required (day, evening, weekend)
• Ability to efficiently organize time and manage priorities
• Excellent communication and interpersonal abilities
• Demonstrates leadership, organizational and teamwork skills
• Ability to multitask, prioritize, work in a dynamic, fast paced and high-volume environment
• Customer service oriented