Assistant Team Leader

Dollarama; Collingwood; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading Canadian retail chain in Collingwood is seeking an Assistant Team Leader to support management in daily operations, ensure excellent customer service, and assist in training store associates. The ideal candidate has at least one year of relevant retail experience and supervisory skills. Flexible availability and strong communication skills are essential for success in this high-paced environment.

Benefits

Competitive compensation

Benefits packages

Growth opportunities

Qualifications

• Approximately one year of relevant experience in the retail industry.
• At least one year in a supervisory role.
• Flexible availability required (day, evening, weekend).

Responsibilities

• Support management in daily retail store operations.
• Assist in supervising and training store associates.
• Ensure excellent customer service.

Skills

Customer service oriented

Excellent communication and interpersonal abilities

Leadership and teamwork skills

Ability to multitask and prioritize

Time management

Job description

Overview

Looking for a career in a stimulating and diverse working environment offering competitive compensation, benefits packages*, and growth opportunities? An Assistant Team Leader position at Dollarama, a growing Canadian business, might be the perfect match for you!

What you’ll do?

The Assistant Team Leader provides support to the management team in executing and overseeing the daily retail store operations, ensuring excellent customer service, and maintaining a well-organized and efficient store environment. This role involves assisting in the supervision and training of store associates, handling customer inquiries and complaints, and helping to meet sales targets.

What you need to succeed?

• Approximately one (1) year of relevant experience in the retail industry
• At least one (1) year in a supervisory role
• Flexible availability required (day, evening, weekend)
• Ability to efficiently organize time and manage priorities
• Excellent communication and interpersonal abilities
• Demonstrates leadership, organizational and teamwork skills
• Ability to multitask, prioritize, work in a dynamic, fast paced and high-volume environment
• Customer service oriented
• Benefits are applicable to full-time employees