Assistant Team Leader

Dollarama; City of Moncton; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading Canadian retail chain is seeking an Assistant Team Leader in Moncton to support store management in daily operations and enhance customer service. This role involves supervising and training store associates, handling customer inquiries, and ensuring sales targets are met. Candidates should have relevant retail experience, strong leadership skills, and flexible availability.

Benefits

Competitive compensation

Benefits packages

Growth opportunities

Qualifications

• Approximately one year of relevant experience in the retail industry.
• At least one year in a supervisory role.
• Flexible availability required (day, evening, weekend).

Responsibilities

• Support management in daily retail store operations.
• Assist in the supervision and training of store associates.
• Handle customer inquiries and complaints.

Skills

Communication skills

Leadership

Organizational skills

Customer service orientation

Job description

Overview

Looking for a career in a stimulating and diverse working environment offering competitive compensation, benefits packages and growth opportunities? An Assistant Team Leader position at Dollarama, a growing Canadian business, might be the perfect match for you!

What you’ll do

The Assistant Team Leader provides support to the management team in executing and overseeing the daily retail store operations, ensuring excellent customer service, and maintaining a well-organized and efficient store environment. This role involves assisting in the supervision and training of store associates, handling customer inquiries and complaints, and helping to meet sales targets.

What you need to succeed

• Approximately one (1) year of relevant experience in the retail industry
• At least one (1) year in a supervisory role
• Flexible availability required (day, evening, weekend)
• Ability to efficiently organize time and manage priorities
• Excellent communication and interpersonal abilities
• Demonstrates leadership, organizational and teamwork skills
• Ability to multitask, prioritize, work in a dynamic, fast paced and high-volume environment
• Customer service oriented