Assistant Store Manager (PT)

GUESS?, Inc.; British Columbia; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading fashion retailer in British Columbia is seeking an Assistant Manager to oversee the customer experience and train store staff. Key responsibilities include maintaining store standards, driving sales and profitability, and ensuring excellent customer service at all times. The ideal candidate will have a minimum of two years of retail experience and strong leadership skills. This role offers a competitive salary ranging from $17.40 to $24.00 per hour.

Qualifications

• Proven track record for driving sales and profit results.
• Minimum two years of experience in a supervisory role.
• Ability to handle heavy lifting in excess of 30 pounds.

Responsibilities

• Oversee the customer experience and assist in training staff.
• Maintain store standards on the selling floor and in the stockroom.
• Meet or exceed profitability expectations for the store.

Skills

Customer service

People development

Sales driving

Communication skills

Education

High school education or equivalent

Tools

Personal computer

Job description

Overview

The assistant manager is responsible for overseeing the customer experience, training and development of the store staff, leading by example on the selling floor and maintaining the store standards on the selling floor and stockroom.

People Development

• Ensure all associates complete training per company guidelines
• Lead by example by training, developing and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising and delivering the customer experience

Customer Experience

• Ensure an excellent level of customer service as a priority at all times by executing and achieving the Customer Experience consistently through regular assessment, coaching and follow-up with team
• Maintains all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom

Drive Sales + Profitability

• Meet or exceed profitability expectations for the store in sales, payroll, shrink and conversion

Operational Effectiveness

• Meet all payroll expectations
• Control company assets by meeting all loss prevention measures
• Execute and comply with all company policies and procedures

Additional Responsibilities

• Uses sound judgment when making decisions
• Excellent communication skills
• Acts with integrity and respect
• Adapts to changes required by the business
• Ability to handle multiple tasks simultaneously
• Assumes and completes other duties as assigned by supervisor

Job Requirements

• A proven track record for driving sales and profit, people development, and/or succession planning rating of TD or better
• Minimum two years experience with a proven track record for driving sales and profit results and training and developing a team of individuals
• Personal computer and detailed report analysis
• High school education or equivalent preferred
• Some heavy lifting in excess of 30 pounds
• Scheduled shifts may require standing for a minimum of eight hours

Brand

GUESS

Store

5946

Store Address

2271 Harvey Ave, Suite 1075 - Kelowna, BC V1Y6H2

Salary

Salary Minimum: $17.40
Salary Maximum: $24.00