Assistant Store Manager - Back-end Operations

J.D. Irving, Limited; Town of Bridgewater; On-site; CAD 55,000 - 70,000; Full time

Job summary

A retail company in Bridgewater seeks an Assistant Store Manager for Back-End Operations. This role involves managing maintenance and operations in the Lumber Yard, ensuring safety and customer satisfaction while developing staff. Applicants should have leadership experience and effective communication skills. Competitive salary and benefits are offered, including wellness programs and professional growth opportunities.

Benefits

Wellness Program

Employee Discounts

RRSP Matching

Qualifications

• 3+ years in a leadership/supervisory role.
• Excellent communication skills, verbal and written.
• 21+ years of age due to forklift training requirement.

Responsibilities

• Oversee and manage shrink, ensuring accurate inventory counts.
• Engage and motivate team members through regular check-ins.
• Drive profitability by executing sales strategies.

Skills

Retail management

Leadership/supervisory experience

Communication skills

Customer service skills

Technology usage

Tools

Microsoft Office Suite

Kronos

D365

Job description

Here at KENT, we know our success is based on the fearless leadership of our teams. Each of our retail locations has unique needs to best serve both its clients and staff, and we empower our managers to manage multiple aspects of their businesses as if it were their own. Assistant Store Managers Back-End Operations are responsible for all operations within the ‘back-end’ of the business including the Lumber Yard and LBM (lumber and building materials) departments, including maintaining safety standards, delivering financial results, merchandising, providing first‑class customer service experience, and developing their people.

This role offers a competitive salary with eligibility for annual bonus incentives.

Qualifications

• Retail management is considered an asset
• 3+ years in a leadership/ supervisory role
• Excellent communication skills, verbal and written
• Exceptional customer service skills
• Ability to leverage technology for project management, analysis, and solving problems (including Microsoft Office Suite)
• Openness to continuous improvement and responsibility for independent learning
• Flexible schedule based on retail needs
• Shrink and inventory control
• 21+ years of age due to the forklift training requirement (in‑house to be provided), previous forklift experience is considered an asset

What we Offer

• Wellness Program
• Employee and Family Assistance Plan
• Employee Discounts
• Medical, Dental, Vision, RRSP Matching, and PTO benefits
• Growth and development opportunities through KENT and the greater J.D. Irving, Limited organization

Responsibilities

• Oversee and manage shrink, ensuring accurate inventory counts and maintaining inventory integrity.
• Maintain high yard standards, ensuring the workspace is organized and safe for both employees and customers.
• Engage and motivate team members through regular check‑in’s, coaching, and providing constructive feedback.
• Drive profitability by executing sales strategies focused on lumber and lumber building materials (LBM).
• Analyze sales performance and implement initiatives to enhance sales growth.
• Manage fleet operations, ensuring timely and efficient delivery of products to customers. (Optional dependent on store)
• Support team development through training programs and fostering a positive work environment.
• Ensure proficiency in software usage to enhance productivity and streamline daily operations: Microsoft Suite applications, including Excel, Word and Outlook. Operate Kronos for timekeeping and attendance management and D365 for managing customer interactions, sales processes, and inventory tracking.