Assistant Store Manager

Resideo; Toronto; On-site; CAD 63,000 - 106,000; Full time

Job summary

A leading distribution company in Toronto is seeking a Store Manager to oversee daily operations, drive sales, and develop team performance. The ideal candidate will have over 3 years of management experience and strong leadership skills. This role offers a competitive salary ranging from CAD $63,524 to $105,873 annually, along with various employee benefits including discounts and a Sales Incentive Plan.

Benefits

Employee discounts

Monday to Friday working hours

Opportunities for progression

Qualifications

• 3+ years of management experience.
• Ability to adapt and work in adverse situations.
• Proven leadership and sales results experience.

Responsibilities

• Oversee daily operations, sales quotas, financial responsibilities.
• Hire, inspire, motivate, and coach team members.
• Analyze store financial and performance results.

Skills

Management experience

Communication skills

Organizational skills

Tools

Salesforce

Job description

Overview

ADI, part of Resideo Inc, is North America’s leading wholesale distributor of security and low-voltage. We are passionate about helping customers prosper in this exciting and growing marketplace. We understand the business of customer service but more importantly, we understand that our people are our greatest asset. We take pride in having the largest and most well-trained team of sales and technical professionals which make us an indispensable partner to our customers. Are you ready to be the reason we are considered the best in the industry? Apply today and learn more about our culture of performance, customer service, team member development, and endless opportunities.

Oversee the daily operations, sales quotas, financial responsibilities, and strategic priorities. You will hire, inspire, motivate, coach, and develop staff. You will monitor customer satisfaction, as well as other sales metrics, ensuring exceptional performance. You will serve as a role model for selling capability. You will understand and capitalize on growth opportunities based on the local market. You will coordinate customer training events to expand market potential. You will be the point of escalation for procedural questions, technical/product questions, selling/coaching guidance, and customer service issues.

Job Duties

Operations

• Responsible for leading and ensuring all store operational elements, policies, procedures, standards, and results are effectively managed and meet excellence standards.
• Ensure store compliance with all corporate policies, and applicable employment laws, and is consistently fair in the treatment of all team members.
• Find innovative solutions to improving store operations and promote continual improvement with operational teams.

Analytics

• Analyzes store financial and performance results; develop strategic action plans to increase sales and control costs.
• Conduct root cause and countermeasure analysis to address shortfalls and maximize results.
• Leverage company analytical tools to assist with decision-making and performance management.

People & Performance Management

• Establish clear team goals and expectations; and maximize store performance.
• Take ownership of company staffing needs through; partnership with talent acquisition, effective planning of store staffing needs, participation in the interview process, and making hiring decisions.
• Address issues related to performance, conduct, and discipline as per company guidelines as well as ensure expectations of appropriate behaviors are established within the sales organization. Seek advice from the human resources department as appropriate.

Training & Personal Development

• Ensure applicable team training is completed on a timely basis; provide follow-up, coaching, mentoring, and support career development.
• Find innovative solutions to missed opportunities within your sales team through training and action planning.
• Continually work on improving personal areas of opportunity and professional development.

Communication:

• Conduct weekly staff 1 on 1's and create an environment within the store of open communication between the various sales, operations, and corporate teams.
• Effectively and efficiently respond to customers, suppliers, and corporate team members in a timely manner.
• Partner with suppliers to conduct joint store marketing and selling events focused on increasing customer sales, leads, and brand advocacy.

YOU MUST HAVE

• 3+ years of management experience.
• Ability to adapt and work in adverse situations.
• Proven leadership and sales results experience.

WE VALUE

• Strong communication and organizational skills.
• Experience in Security Distribution
• Previous Salesforce Experience

WHAT'S IN IT FOR YOU

• Employee discounts on company products and other retail/service providers
• Monday to Friday working hours - no weekends
• Opportunity to progress within a global business
• The typical base salary for this role, ranges from CAD $63,524 to $105,873 per year but varies by specific work location. Within a range, Resideo determines base pay for an individual based on various factors, including market conditions, skills, and experience.
• You are eligible to participate in a Sales Incentive Plan (SIP). This incentive is considered variable incentive pay. You can earn an annual sales incentive which is expressed as a percentage (42.86%) of your annual salary. This amount will be prorated based on your hire date. Attaining your sales targets will allow you to achieve 100% of your variable incentive pay. However, overdriving those targets will enable you to increase your variable incentive pay for the SIP performance period.