Overview
Job Title : Assistant Manager, Security Operations
Location : Alliston, Ontario
Employment Type : Full-Time Permanent
Securiguard is a recognized leader in the security industry, committed to providing exceptional protection services across a variety of sectors. Our focus is on ensuring the safety and security of our clients' people, property, and assets through the application of advanced technologies, well-trained personnel, and proven security strategies. We are seeking a qualified and experienced Assistant Manager, Security Operations to support and oversee key aspects of our security operations at our Alliston site. This is a leadership role responsible for supervising personnel, managing security systems, and ensuring the effective execution of operational procedures.
Responsibilities
- Security Systems Management: Maintain and administer the Lenel Access Control System, including access request processing and system updates
- Security Systems Management: Implement and manage the Lenel Visitor Management System, including training for security staff
- Security Systems Management: Oversee the Avigilon CCTV System, including video retrieval, system maintenance, and data analysis
- Operational Leadership: Supervise a team of security personnel, including Shift Supervisors, the Communications Center Supervisor, and the Trailer Control Supervisor
- Operational Leadership: Ensure consistent adherence to company Standard Operating Procedures (SOPs)
- Operational Leadership: Assist the Manager, Security Operations in developing and refining security programs and operational strategies
- Incident & Emergency Response: Coordinate responses to emergency situations and make critical decisions in high-pressure scenarios
- Incident & Emergency Response: Conduct investigations, document findings, and prepare incident reports accurately and promptly
- Administrative & Analytical Duties: Coordinate employee schedules and process payroll submissions
- Administrative & Analytical Duties: Monitor and maintain security systems to ensure optimal functionality
- Administrative & Analytical Duties: Compile and analyze statistical data, including monthly and year-end security reports
- Other Duties: As advised by Client Services Manager / Director
Qualifications & Requirements
- Minimum of 3 years of experience in a supervisory or management role, preferably within the security, law enforcement, or risk management industries
- Demonstrated ability to lead and manage a team in a fast-paced, operational environment
- Technical proficiency with Lenel Access Control, Two-Way Radio Communication & NATO Phonetic Alphabet, CCTV systems (e.g., Avigilon), and visitor management systems
- Strong decision-making capabilities, particularly in emergency or high-stress situations
- Excellent written and verbal communication skills, including experience in report writing
- Proficient in Microsoft Office Suite (Excel, Word, Outlook), with the ability to generate analytical reports
- Strong attention to detail, problem-solving skills, and a commitment to operational excellence
Why Securiguard?
- Lead a Skilled Team
- Work with cutting-edge security technology
- Contribute to a culture of excellence, safety, and leadership
Salary : $25 - $26 per hour
Securiguard is committed to equal access to employment for persons with disabilities. Applications from persons with disabilities are welcome. Upon request, accommodations will be provided during the recruitment process. If you require accommodation, please contact HROntario@securiguard.com