Assistant Sales Manager

California Closets; Toronto; On-site; CAD 90,000; Full time

Job summary

A leading custom storage solutions provider in Toronto seeks an Assistant Sales Manager to ensure sales goals are met while maintaining high customer service standards. You will coach a team of Design Consultants, analyze sales data, and manage daily performance. Ideal candidates will have over 5 years of consultative sales experience and at least 3 years in leadership roles. The position promises a competitive starting salary alongside a 25% potential bonus, reflecting the value of driving revenue and meeting business goals.

Benefits

Competitive starting salary

25% potential bonus

Qualifications

• 5+ years of direct selling consultative sales experience within a business to consumer environment.
• 3+ years of management/leadership experience.
• Proven ability to drive revenue and lead a team to exceed sales quotas.

Responsibilities

• Coach and mentor a team of Design Consultants.
• Ensure exceptional customer experience at all touch points.
• Analyze sales data and develop strategy to address opportunities.
• Manage day-to-day performance of all sales team members.

Skills

Consultative sales experience

Management/leadership experience

Lead generation strategies

Exceptional customer service

Education

College or University degree preferred

Tools

SalesForce

CRM tools

Job description

• Compensation: CAD 90,000 - CAD 90,000 - yearly

Company Description

Founded in 1978, California Closets has built a reputation as the leader and design authority in premium space management, delivering custom-designed organizational solutions and exceptional service. We believe home is more than just a place — it should be a source of creativity, comfort, and connection. From beautiful walk-in closets and entertainment centers to versatile pantries and home offices, we design custom storage solutions that add value to your life and home by making space for what belongs. Think of it as ‘practical magic.’

Job Description

The Assistant Sales Manager role focuses on ensuring that company sales goals are met or exceeded including achieving all key business metrics while following the California Closets policies and procedures. This role ensures that the designers are delivering on the California Closets standards of excellence with each and every customer. The Assistant Sales Manager also collaborates with the Operations team to ensure that the process flow is being followed and results in delivering on a high standard of customer service at all touchpoints.

Benefits

• Competitive starting salary of $90k + 25% potential bonus

Essential Functions

• Coach and mentor, an assigned team of Design Consultants ensuring all company revenue goals and key performance indicators are met or exceeded through monthly (Goal Setting & Review Meetings) GS&R’s.
• Ensure direct reports are delivering exceptional customer experience with every customer touch point and follow up on completed procedures per company policy.
• Performance manages underperformance following performance management guidelines to improve results including detailed documentation, may have to include HR and General Manager.
• Collaborate with Sales Manager and other Assistant Sales Managers Sales Leads to ensure all mandatory training is completed as per training strategy for new and on-going training and development including classroom and CC 360 (Not academy) courses & other required training sessions from time to time.
• Working in collaboration with the Sales Manager and Central Support team to ensure the assigned Design Team has the appropriate mix of company leads and self-generated leads.
• Work with Design Consultants to create a Personal Marketing Plan and/or a plan for self-generated leads.
• Manage day-to-day performance of all sales team members
• Co-Manage sales contests and incentive programs and collaborate with Sales Manager on creation and tracking.
• Working in collaboration with the rest of the Sales Leadership team, co-schedule and co-facilitate monthly Sales Meeting including coordination with guest speakers and head office personnel.
• Analyze sales data and develop strategy to address areas of opportunity.
• Monitor and enforce sales team’s participation in local industry meetings and functions (i.e. BIA, Chamber of Commerce, and ASID).
• Monitor and enforce sales team’s attendance at the monthly sales meetings.
• Ensure correct usage of CRM (dashboard & SalesForce) including quality of data entry, statuses etc.

New Designer Training

• Potential involvement in initial and follow up interviews.
• Potentially coordinate your assigned Designers’ access to websites (CC email, Paylocity, CC 360, SalesForce, Dashboard, Slack, Digideck, DocuSign, Zoom, Sharepoint), materials (Computer, iPad, CAD key, Business Cards, branded materials and supplies) and samples (Designer Bags, Finish boxes).
• Ensure all mandatory training is completed as per training strategy for new training and development including classroom and CC 360 courses.

Qualifications

• College or University degreeprefered
• 5+ years of direct selling consultative sales experience within a business to consumer environment, preferably in high-end furniture, design showrooms, or luxury retail environments
• 3+ years of management/leadership experience
• Proven ability to drive revenue through a heavy sales focus, effective lead generation strategies, and oversight of showroom and tradeshow events.
• Proven track record of leading a team to exceed sales quotas and sales metrics
• Valid driver's license and use of a reliable vehicle

We are an equal opportunity employer. We E-Verify. All your information will be kept confidential according to EEO guidelines.