Assistant Personal Training Manager, Yorkville

Equinox Fitness Club; Toronto; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading fitness organization in Toronto seeks an Assistant Personal Training Manager to enhance operational excellence within the PT Department. Responsible for team leadership, revenue generation, and maintaining high standards, the ideal candidate should possess strong sales and coaching skills, along with a passion for fitness. Competitive salary and benefits, including a complimentary club membership, are offered.

Benefits

Competitive salary

Complimentary Club membership

Incentives on products and services

Qualifications

• Manage a team of personal trainers, focusing on development.
• Drive revenue, attracting new clients and retaining existing ones.
• Demonstrate effective coaching skills.

Responsibilities

• Oversee Equifit administration and trainer onboarding.
• Participate in the performance management of coaches.
• Support the club's monthly action plan.

Skills

Sales skills

Coaching high-level

Communication skills

Leadership

Time management

Education

Current national PT certification

Degree in Exercise Science or Sports Management

Job description

Overview

The Assistant Personal Training Manager is a leader of operational excellence at the club and upholds the quality of the Equinox experience inclusive of education, programming, and coach development for the PT Department, reporting to the Personal Training Manager. Assistants should be goal-oriented, results driven, eager to interact with members, and excited to develop and manage a team of high performing talent while helping to drive the business.

About Equinox : Equinox Group is a high growth collective of lifestyle brands. We pursue what is next for maximizing life and lead in fashion, culture, and consumer behavior. Our brands include Equinox, SoulCycle, and Equinox Hotels, with locations in major cities worldwide including London, Toronto, and Vancouver. We value high performance living, humility, and a team approach at every level.

If you are a high performing individual who is passionate about winning and inspiring others, we are excited to discuss career opportunities with you.

Business Leadership

• Pipeline management includes Equifit (complimentary assessments) and complimentary training session conversion with follow-ups through phone calls and emails documented in our CRM system.
• Collaborate with Membership Advisors to provide a clear understanding of the PT value proposition and PT Sales takeovers.
• Perform session audits on both complimentary and paid services and provide timely and constructive feedback.
• Support cohesive relationships with Operations by participating in the weekly PT / GM meeting.
• Forge meaningful relationships with key club leaders and identify partnership opportunities to support PT initiatives.
• Assist with business performance by supporting the monthly action plan.
• Hold the team accountable for branded, quality member interactions (e.g., Fitness Specialist Hours, Special Events).
• Collaborate with the Personal Training Manager to craft and execute a meaningful monthly trainers’ forum (meeting).
• Champion Personal Training service standards by engaging with members to seek feedback and identify areas of opportunity to deliver a best-in-class member experience.

Operational Management

• Maintain PT presentation standards including Bio Boards, Nametags and Uniforms.
• Participate in performance management of Coaches in partnership with the PTM, Club Management and People & Culture team.
• Oversee Equifit administration and communications in all stages of the Equifit process.
• Support new Coach onboarding, administration and logistics.
• Demonstrate a sharp business acumen, identifying trends and insights to increase profitability.
• Support all operational SOPs including administrative duties associated with client outreach and staff accountabilities.
• Participate in the pursuit and maintenance of team headcount targets through active retention of current coaches and recruitment of prospective coaches.

Employee Development

• Lead employees through the coach levels via education and promotion process.
• Develop skill in fitness assessments, complimentary PT sessions, and results review conversations through coaching, clearance, and feedback.
• Ensure compliance and delivery of programming through regular program design reviews with each team member.
• Teach coaches Equifit / CPT closing using sales training techniques.
• Deliver in-club education to support the development needs of the training team in alignment with EFTI direction (e.g., in-club workshops).
• Lead the quality and developmental components of New Hire onboarding and session fundamentals.
• Lead Ramper meetings with coaches to support successful business progression, programming and session delivery.
• Ensure efficient and timely trainer coach promotions.
• Identify, collaborate, and align on key talent to advance trainer careers.
• Where applicable, host / participate in weekly Coach X team meetings to discuss upcoming result reviews, assessments, education, culture.
• Support Coach X candidate development process.

Supporter of Team Culture

• Participate in the recruitment and interviewing of prospective coaches.
• Mentor and develop ramping coaches.
• Support and foster team commitment to ongoing education opportunities to ensure high standards and delivery of quality programming.

Essential Functions

Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Position Requirements

• Current national PT certification, CPR / AED, First Aid. Exercise Science or Sports Management Degree preferred.
• Proven ability to drive revenue, including sales skills with specific focus on attracting new clients and retention.
• Demonstrated ability to instruct and coach at a high level.
• Desire to grow into a future PT leader, with an interest and passion for developing the PT business.
• Demonstrated ability to hire and develop staff through creating accountability and purpose-driven goals.
• Collaborative leadership and strong desire to interact with members, clients and staff.
• Leadership experience in an educational, fitness or management setting (one year minimum preferred).
• Excellent written and verbal communication skills.
• Demonstrated time management and prioritization skills.
• Enthusiastic, passionate and knowledgeable regarding the fitness industry.

Additional Information

• We offer competitive salary, benefits, and industry-leading commission opportunities for club employees.
• Complimentary Club membership.
• Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop.

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https : / / careers.equinox.com /

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.

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