Assistant Manager Retail

AutoShack.com; Toronto; On-site; CAD 30,000 - 60,000; Full time

Job summary

A retail company is seeking a Full-Time Assistant Manager in Toronto, ON. The role involves supporting store operations, acting as Manager-on-Duty, and coaching associates. Candidates should have 5+ years in customer service and 2+ years supervisory experience. This position is part of a leadership pipeline aimed at preparing candidates for future Store Manager roles. The company offers benefits including dental and vision care, with a salary range of $26.00-$28.50 per hour.

Benefits

Dental care

On-site parking

Vision care

Qualifications

• 5 years of customer service experience required.
• 2 years of supervising experience needed.
• English language proficiency is essential.

Responsibilities

• Support daily store operations alongside the Store Manager.
• Act as Manager-on-Duty during assigned shifts.
• Lead and coach sales associates.

Skills

Leadership Skills

Communication Skills

Customer Service

Job description

Overview

AutoShack is expanding rapidly and building a leadership pipeline to support long-term growth. We’re hiring a Full-Time Assistant Manager who can confidently support store operations and act as Manager-on-Duty when required. This role is designed for someone who wants to be promotion-ready for a Store Manager position within approximately 18 months, should an opportunity open.

What You’ll Do

• Support the Store Manager with daily operations
• Act as Manager-on-Duty during assigned shifts
• Lead and coach associates on the sales floor
• Ensure company policies and procedures are followed
• Assist with scheduling and coverage planning
• Resolve customer issues and escalations professionally
• Maintain store standards for cleanliness, safety, and inventory
• Support onboarding and training of new team members

What We’re Looking For

• Assistant Manager or Supervisor experience (retail or similar)
• Experience in a corporate, multi-location environment
• Comfortable enforcing policies and holding staff accountable
• Strong communication and leadership skills
• Interest in growing into a Store Manager role
• Professional appearance and reliable attendance
• Full-time availability, including weekends
• Ability to lift and move product up to 40 lbs

Growth Opportunity

This role is part of AutoShack’s store leadership pipeline. Strong performers will be developed and considered for future Store Manager opportunities as new locations open.

Hiring Process

We want to ensure that all applicants have a fair and equal chance, so we’re using a TestGorilla assessment. Successful candidates will be invited to a job interview.

Job Details

• Job Type: Full-time
• Pay: $26.00-$28.50 per hour
• Expected hours: 38 – 44 per week
• Location: Toronto, ON (on-site)
• Willingness to travel: 25% (required)
• Vacancies: 1

Benefits

• Dental care
• On-site parking
• Vision care

Experience & Requirements

• Experience: Customer service: 5 years (required); Supervising: 2 years (required)
• Language: English (required)
• Licence/Certification: Driving Licence (required)

Location & Terms

• Location: Toronto, ON
• Work Location: On site
• Terms of employment: Full time
• Starts: As soon as possible

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